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Sheehy Ford Lincoln- Richmond

Richmond, VA

4.4
1,536 Reviews

10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,536 reviews

December 12, 2013

Service rep ws professional and courteous, knew his stuff. Took care of my problems like they personally mattered to him. Offered addition information on upcoming events and FORD SYNC service. More

by cyberdude84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Whitman
Dec 13, 2013 -

Sheehy Ford Lincoln- Richmond responded

We appreciate you leaving us this kind review. We are happy to hear that we could make your recent visit with us so pleasant. Please come back and see us if there is anything else you need in the future. Sincerely, Sheehy Ford Richmond

December 12, 2013

Upon visiting your dealership we walked the lot twice without being approached. Just so happened Jimmy was returning from lunch and he came right up and introduced himself. We bought a truck that day fro More

by RoushNCobra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 13, 2013 -

Sheehy Ford Lincoln- Richmond responded

Thank you for leaving us this review. We are happy to hear that Jimmy could be so helpful in helping you find the perfect new car, we hope you are absolutely loving it. If there is anything more we can do please let us know. Take care. Sincerely, Sheehy Ford Richmond

December 12, 2013

Very professional sales consultant who made purchasing my F 150 very easy and enjoyable. He answered every question and made it easy to trade my vehicle in for a 2012 F 150. More

by JohnGarka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2013 -

Sheehy Ford Lincoln- Richmond responded

Thank you for this great review, John. We are happy to hear we could get you all set up with your new F150, we hope you are loving it. Take care and come see us again soon! Sincerely, Sheehy Ford Richmond

December 11, 2013

Shawn, did an excellent job of helping me and coming across very respectful and honest. His honest personality really helped give me the comfort I need to know that I'm getting what I want and not being More

by cddunford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 12, 2013 -

Sheehy Ford Lincoln- Richmond responded

This is such an encouraging review to read! Shawn's ability to connect with customers, no-pressure sales techniques and friendly personality make him an irreplaceable addition to our team. I am pleased to hear that he made such an impact on your most recent trip to our dealership and will be sure to pass along your positive feedback. Thank you for your recommendations! Be sure to like and follow us on Facebook and Twitter to receive dealership specials, updates, and much more! Best regards, Jordan Fooks General Manager 804-794-0500 jordanfooks@sheehy.com

December 11, 2013

Lance was very professional and it was a pleasure to work with him for the purchase of my new 2014 Ford Focus. I know I had some credit challenges but he remain optimistic for me even when I doubted things w More

by kswsann64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 12, 2013 -

Sheehy Ford Lincoln- Richmond responded

All of us at Sheehy Ford Richmond congratulate you on your new 2014 Ford Focus. It's our goal to give our customers the best possible deal there is and that they walk away with a smile on there face. Lance is an exceptional member of our team and he will be grateful to hear of your compliments. Make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Best, Jordan Fooks General Manager 804-794-0500 jordanfooks@sheehy.com

December 11, 2013

Jimmy Lance, Phil and Randall worked very long and hard making the deal happen. I was very pleased with all three gentlemen. They kept me very informed. All my calls were quickly returned. They met every o More

by Vstone7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 12, 2013 -

Sheehy Ford Lincoln- Richmond responded

We are always encouraged to hear back from happy customers and that they enjoyed their experience. Jimmy, Phil and Randal will definitely appreciate your great feedback and we will make sure they see this review! Here at Sheehy Ford Richmond, we are more concerned with your needs and wants than a personal sale. Thank you for the 5-star review and we look forward to working with you again in the future. Jordan Fooks General Manager 804-794-0500 jordanfooks@sheehy.com

December 11, 2013

CHRIS ANDERSON WAS A VERY GOOD SALESMAN...AND VERY POLITE...WOULD COME BACK TO THE LOCATION AND BUY ANOTHER CAR WITH THAT GENTLEMAN....THEY MAKE YOU FEEL LIKE YOU ARE SPECIAL AND PART OF THE FORD FAM More

by BLACKFBIRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Anderson Sr.
Dec 12, 2013 -

Sheehy Ford Lincoln- Richmond responded

Your entire Sheehy Ford Richmond family would like to say thank you for this magnificent review! Chris is a true asset to our team and I'm glad you found him so helpful. It certainly was our pleasure assisting you and we anticipate taking care of all your future automotive needs. Until then, be sure to download the service specials we offer to our Facebook likers and Twitter followers! All the best, Jordan Fooks General Manager 804-794-0500 jordanfooks@sheehy.com

December 11, 2013

I had an amazing experience at Sheehy with both Lance and Michelle! Lance took his time to help me find the car I truly wanted. Then when we found out it wasn't ready he brought it to my place of work! When More

by swa.albert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance
Dec 12, 2013 -

Sheehy Ford Lincoln- Richmond responded

Thank you for writing about your visit with us! We are committed to ensure that you get the best deal there is and into the perfect car for you. I'm grateful to know that Lance and Michelle made that happen for you. They will hear of your praises! We appreciate you spreading the good word about our dealership and we would love to work with you again. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Jordan Fooks General Manager 804-794-0500 jordanfooks@sheehy.com

December 11, 2013

This team was amazing. Lance found me a vehicle that was not quite ready. He made sure they got the job done and had everything completed. He was so helpful to both my husband and I. This was our first new More

by Shannonkwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 12, 2013 -

Sheehy Ford Lincoln- Richmond responded

Shannon, I couldn't thank you more for writing this gracious review for our dealership. Lance and Michelle are valuable members of our team and they are consistently delivering excellent, remarkable customer service to every customer they have dealt with. I'm they made your car shopping a wonderful experience. Congratulations on your new car! We look forward to providing all of your automotive needs. Check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Regards, Jordan Fooks General Manager 804-794-0500 jordanfooks@sheehy.com

December 11, 2013

Jimmy was an Awesome guy all around. He went above and beyond and worked very hard to help during my purchase and had a great personality. Michelle was equally as awesome. She went above and beyond to m More

by sca7484
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Dec 12, 2013 -

Sheehy Ford Lincoln- Richmond responded

Thank you for this great review! Customer service is our top priority here, and I am pleased to hear that Jimmy and Michelle was able to display that to you! Congratulations on your new car, hope you are enjoying every minute of it! If you have any questions please feel free to call or stop on by at any time. Be sure to check us out on Facebook and Twitter for some great deals! We look forward to seeing you soon! Jordan Fooks General Manager 804-794-0500 jordanfooks@sheehy.com

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