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Sheehy Ford Lincoln- Richmond

Richmond, VA

4.4
1,536 Reviews

10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,536 reviews

December 11, 2013

Your employee Shawn Adkins was very pleasant to work with. He was able to provide great care and customer service in asking exactly what we were looking for in a vehicle and price. Showed great enthus More

by FamilyofFords
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 12, 2013 -

Sheehy Ford Lincoln- Richmond responded

I would like to begin by extending my sincerest thanks for both your recommendations and this wonderful review. I am delighted to hear that you had such an excellent shopping experience with us and that Shawn made a job well done from the initial negotiations to the final paperwork. If there is anything else that we can do for you, please feel free to give us a call or swing by the dealership. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Take care, Jordan Fooks General Manager 804-794-0500 jordanfooks@sheehy.com

December 11, 2013

Had a pleasant experience from the moment I got there. Sales person was friendly & courteous. He answered all my questions easily. I would recommend others to go there. More

by Jeff Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 12, 2013 -

Sheehy Ford Lincoln- Richmond responded

Jeff, thank you for writing this 5-star review. Here at Sheehy Ford Richmond, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that our highly trained staff were able to deliver that. Thank you for your recommendations. Surf on over to our Facebook and Twitter pages for exclusive offers. Jordan Fooks General Manager 804-794-0500 jordanfooks@sheehy.com

December 10, 2013

I Shopped for my vehicle on line. Chris was great in helping me get the right vehicle and arranged everything for me. Sheehy of Midlothian is the Best. I have a Ford Fusion that I purchased new from the More

by Hitaffer62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Anderson Sr.
Dec 11, 2013 -

Sheehy Ford Lincoln- Richmond responded

On behalf of Sheehy Ford Richmond, I would like to say thank you for taking the time to leave this great 5 star review. I'm glad that Chris had helped you find the the right vehicle for you. Congratulations on your new Ford Fusion! I will pass along your wonderful feedback to Chris and to our service team. They would definitely love to hear it. In the meantime, surf on over to our Facebook and Twitter pages for exclusive offers. Sincerely, Jordan Fooks General Manager 804-794-0500 jordanfooks@sheehy.com

December 10, 2013

Jimmy lance is a great sales associate he was very helpful he made sure I found the right car for me and at the right price. More

by Shotyme23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 11, 2013 -

Sheehy Ford Lincoln- Richmond responded

Thank you for writing about your visit with us and congratulations on your new car! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. I will make sure that Jimmy hears of your praises. Until we see you again, be sure to like and follow us on Facebook and Twitter. Take Care, Jordan Fooks General Manager 804-794-0500 jordanfooks@sheehy.com

December 10, 2013

Shawn and Phil were professional, trustworthy, and very friendly. I had a great overall buying experience. I was extremely satisfied with everything! Very happy customer! More

by Aaron23832
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 11, 2013 -

Sheehy Ford Lincoln- Richmond responded

Congratulations on your new car, Aaron! It's always a pleasure hearing back from happy customers and I'm glad to hear that Shawn and Phil were of big help on your purchase. Be sure to like and follow us on Facebook and Twitter! You’ll find the special offers and updates we offer our loyal fans! Thanks, Jordan Fooks General Manager 804-794-0500 jordanfooks@sheehy.com

December 09, 2013

I really enjoyed working with Sean Corbett and Robert Cooley. They made my car buying experience very easy. My only suggestion is for the detailing department at Sheehy. They need to do a more thoroug More

by threese8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cooley
Dec 09, 2013 -

Sheehy Ford Lincoln- Richmond responded

Thank you for leaving us your input. We apologize that you were not completely satisfied with the detailing work done on your new vehicle and will be sure to keep that in mind for next time. If there is anything else we can do for you please feel free to let us know! See you back next time. Sincerely, Sheehy Ford Richmond

December 09, 2013

I gave this dealership this rating because of the customer service I received. I do not have the best credit and the salesperson Sean Jones worked with me for over a month patiently to help me find More

by Swells36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Jones
Dec 09, 2013 -

Sheehy Ford Lincoln- Richmond responded

Thank you for leaving us this review. We are happy to hear we could work with you to help find the best car for you at the best price. If there is anything more we can do for you please come back and see us any time! Take care. Sincerely, Sheehy Ford Richmond

December 09, 2013

My husband and I were looking for a vehicle to replace my van. When we walked into the dealership, we were immediately directed to Peter. We asked if we could drive a Ford Escape. We took a ride in it and More

by clcleo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Karys
Dec 10, 2013 -

Sheehy Ford Lincoln- Richmond responded

On behalf of Sheehy Ford Richmond, I would like to express our sincere gratitude for taking the time to write this marvelous review. Peter is a valued member of our team and it’s a delight to know that he has helped to proudly represent our dealership throughout your purchase. Congratulations on your new Ford Escape. We look forward to doing business with you again in the future. In the meantime, be sure to check our Facebook Offers tab for the latest exclusive coupons. Jordan Fooks - General Manager, 804-794-0500 jordanfooks@sheehy.com

December 09, 2013

Mike Carson did an excellent job of showing me the car all the way to delivery. He took the time on delivery to ensure I was totally satisfied. More

by fored10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carson
Dec 10, 2013 -

Sheehy Ford Lincoln- Richmond responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customer is 100% satisfied with their Sheehy Ford Richmond experience. We look forward to working with you again. Be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. All the best, Jordan Fooks - General Manager, 804-794-0500 jordanfooks@sheehy.com

December 09, 2013

Stephen is very knowledgeable about SyncMyRide and he was very helpful in getting my car computer software updated. He also took the time to reactivate my Bluetooth cell phone with Sync. More

by fored10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Whitman
Dec 10, 2013 -

Sheehy Ford Lincoln- Richmond responded

Thank you for sharing such a kind words about Stephen, he will be glad to hear your feedback. If you need anything else at all, please come back to see us. Regards, Jordan Fooks - General Manager, 804-794-0500 jordanfooks@sheehy.co

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