Sheehy Ford Lincoln- Richmond

I visited Sheehy Ford for the first time in November 2010 knowing that I wanted a 2011 Lincoln Navigator with specific options. H.C. Thompson greeted me and after explaining and showing me the various featur knowing that I wanted a 2011 Lincoln Navigator with specific options. H.C. Thompson greeted me and after explaining and showing me the various features on a 2010 Navigator we took a test drive. I told H.C. that I knew exactly what I wanted and since it would have to be ordered it came down pretty much to whether he or the cross town rival dealership gave me the best price. H.C. got Jordan Fooks to work on the pricing and they gave me a quote before I left. I told H.C. I would be back in touch once I completed my pricing comparison and I would prefer not to be called every day as some sales people tend to do. The rival dealer would have met Sheehy's price but quite frankly I returned to Sheehy to order the new 2011 Navigator a week or so later because I liked the professionl and personable way H.C. had conducted our first meeting and true to his word he had not called me wanting to know if I had made a decision. All the dealings with H.C. all the way thru delivery of the vehicle last Thursday have been very pleasant and he is an excellent representative for Sheehy and the way a sale should be handled. I found Jordan Fooks to be very personable as well and very patient as I had him run through several calculations at the time of the sale to help me decide whether to finance or pay for the vehicle. He also informed me of other add on packages I could get but was in no way pushy about trying to get me to take them. I can only hope that my future experience with Sheehy when it comes to servicing my Navigator will be as good as my sales experience. I will definitely refer anyone looking for a Ford or Lincoln vehicle to H.C. in the future. More

Beyond satisfied is the full description of my overall first and certainly not my last experience at Sheehy Ford Lincoln Mercury. As an experienced owner of four previous fine pre-owned Lincoln Town Cars first and certainly not my last experience at Sheehy Ford Lincoln Mercury. As an experienced owner of four previous fine pre-owned Lincoln Town Cars, it was getting close to my usual 2.5 year exchange before 75,000 miles. Walking into Sheehy one late January Saturday afternoon, a tall robust gentleman with out-stretched hands and a big smile said, "Good afternoon, what brings you to Sheehy today?" Calvin Boston instantly knew what I wanted to do when I merely said, "It's time to flip my Town Car." He gained my immediate respect because he didn't try to upsell or steer me in a different direction. Because of that fact alone, your competing dealership on West Broad Street did NOT win me over as a customer. Not really interested in any of the few certified used Town Cars on the lot, Calvin went on-line and retrived a beautiful light French silk 2010 Town Car that was just sent to the Ashland dealership after 60 days on your lot. He made sure it was delivered for my inspection the very next day, on a Sunday afternoon no less! The rest of the story really speaks for itself. Your very proficient Used Car Manager Ryan Pulley delivered the trade-in value I was looking for on my 2007 Town Car. Calvin made the negotiation one of ease and enjoyment. When he presented his initial figures to me, he merely asked, "How does this look with your numbers??" Again, pointing out the details of Calvin's admirable style: Many times at this point in a negotiation the sales rep or dealership begin to use some intimidation tactics, if they sense the customer truly is interested in the vehicle. Calvin's approach was one of respect. After some playful back and forth "sliding the paper," Calvin and I shook hands. I was very pleased with the price, still knowing and wanting to make sure Calvin achieved his level of commission, even on a used car. I fully expect and hope in the summer of 2012 to walk back into Sheehy Ford Lincoln Mercury, seek out Calvin Boston, and here him say, "Mr. Archacki, time to flip the Lincoln again?? Sincerely, Carl Archacki More

Calvin was great to work with! He helped me find the car that fit me with the features I wanted. He worked with all of my decision changes throughout the process and was supportive and patient. He was cal that fit me with the features I wanted. He worked with all of my decision changes throughout the process and was supportive and patient. He was calm and genuinely wanted to work with me to find the best fit, rather than just rushing through to get a sale. I will definitely work with Calvin again to buy another car in the future. More

calvin and the people at sheehy where so helpful in finding me a vehicle that was in my budget and was reliable.The financial arrangments went very smoothly this is my second purchase with sheehy,and w finding me a vehicle that was in my budget and was reliable.The financial arrangments went very smoothly this is my second purchase with sheehy,and would recommend to my friends.look forward to making another purchase. More

Found the used F150 online in MD and Craig arranged for it to be brought down to Va that evening. We got to come in the following afternoon to test drive and check out the truck. We loved the deal and our it to be brought down to Va that evening. We got to come in the following afternoon to test drive and check out the truck. We loved the deal and our 'new' truck. We checked out multiple other vehicles and decided on the F150. Niki worked with us very quickly and I felt she truely cared about us and our business. I will recommend this dealership to family/friends. Also, we joined VIP program and it is SUCH A DEAL!! More

I gave this dealership a great rating because of service and price. My sales person was Christina Lopez and she was very friendly and she new everything about the cars and was able to negotiate a fair deal and price. My sales person was Christina Lopez and she was very friendly and she new everything about the cars and was able to negotiate a fair deal without applying to much pressure. Not only would I go back to Sheehy and Christina Lopez, but I would also send my friends to them too. More

Christina and Jordan were awesome! Would highly recommend this dealership to our family and friends. Everyone was so straightforward and honest about our options. They did their best to arrange a recommend this dealership to our family and friends. Everyone was so straightforward and honest about our options. They did their best to arrange a deal that would work within our budget and they did so without any form of pressure or aggravation. Christina was so friendly, relaxed, and responsive to our needs. She made the whole process easy and enjoyable. More

Excellent service, got a great deal on my dream car. Very informative answered all of my questions and help make my great deal happen. Bought several vehicles from Sheehy over the years and this was on Very informative answered all of my questions and help make my great deal happen. Bought several vehicles from Sheehy over the years and this was one of the best experiences I have had. No complaints at all. I would and do recommend this dealership to all my friends and associates. More

Great experience, Johnathan went the extra mile in explaining the funcytions on the "new" used 2010 explorer to us we bought tonight. He even helped us to program our phones to the sync funtion, I did explaining the funcytions on the "new" used 2010 explorer to us we bought tonight. He even helped us to program our phones to the sync funtion, I didn't know what great features I had until he showed us. Wow! Highly recommend Johnathan. He is new and is one of the internet saleman. You will be pleased if you ask for him personally. Chip & Linda More

Christtina Lopez took me on multiple test drives before selecting my Ford Fusion from Sheehy Ford. I have enjoyed my car immensely.. The service department has also been great to work with as well. Bob Bu selecting my Ford Fusion from Sheehy Ford. I have enjoyed my car immensely.. The service department has also been great to work with as well. Bob Burge in service has been great to work with as well. More