Sheehy Ford Warrenton
Warrenton, VA
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Friendly service. Jim has assisted with service on my F-150 several times. He remembers me when I have service scheduled and is very professional. Have found this to be the case with all staff. Service t F-150 several times. He remembers me when I have service scheduled and is very professional. Have found this to be the case with all staff. Service times can be a little on the longer side but I usually wait with my vehicle and do work anyway. More
Disappointing would be the best way to describe it. Second time buying a car, but I will NOT go back nor recommend Sheehy Ford in Warrenton VA. I took my first truck which was under warranty to repair Second time buying a car, but I will NOT go back nor recommend Sheehy Ford in Warrenton VA. I took my first truck which was under warranty to repair the AC, it took them more then 2 MONTHS to fix it. No words on that and overall, they did fix it. Not sure if they were giving me the round around but 2 months is a lot. Now, with my second car Jeep Renegade 2016 is a total disappointing. I got this car for my daughter 16 about 2 months ago and all I got was problems. This is the second time in 2 months that I have issues with the car. The car will totally die at 50/60 MPH (THIS IS A SAFETY ISSUE) It happens twice and the 2nd time I was with my daughter and I almost killed myself going at 50 MPH at Vint Hill Rd. Luckily, she wasn’t the one driving. I called Sheehy Ford to schedule a service appointment and they sent me to the Jeep dealer next door. They (Jeep) informed me that my EasyCare Plan, that I got through Sheehy doesn’t cover the $800 repair. They (Jeep Dealer) called several times to Sheehy Ford and they never returned their calls. I’m not complaining about a broken tail light, in fact the first issue with the rear wheel I fixed myself. This type of problem with the car can KILL somebody and that’s what they don’t see or stand for. All they care is about selling cars. Its been 2 weeks that I keep calling and they are COMPLETELY IGNORING MY CALLS. (CHRIS) the salesperson is always with a customer and never return phone calls, same with the sales manager. I will pay Jeep to fix my car, but I will escalate this matter. YOU CAN’T SELL CARS THAT WILL MAKE PEOPLE HAVE ACCIDENTS OR KILL THEM-SELF. and I understand things happen but be PROFESSIONAL and have the courtesy to call customers back instead of ignoring them for more than 2 weeks and maybe try to fix the problem or work something out. More
Gary Funk is always a great representative for Ford. Gary is always very helpful and knows his business. Gary provides excellent care and expert knowledge on diesel products to improve towing performance Gary is always very helpful and knows his business. Gary provides excellent care and expert knowledge on diesel products to improve towing performance .After years of dealing with Gary I trust his advise and pick his brain as much as possible when I have the chance. More
The whole team at Sheehy Ford, Warrenton Virginia was outstanding. Chris Darlington was my salesman and he above and beyond to make everything run smoothly. I have bought many new cars and trucks over th outstanding. Chris Darlington was my salesman and he above and beyond to make everything run smoothly. I have bought many new cars and trucks over the years but this was by far the most pleasant experience. I also love the truck More
Very professional and courteous service. Jim, my service advisor went above and beyond to help me plan for upcoming brake pad/rotor service and tire replacement. advisor went above and beyond to help me plan for upcoming brake pad/rotor service and tire replacement. More
Quick personal service I have always been pleased with the service department. In and out quickly, never have to wait more than 1 day to get my truck in and fixed. Gary Fu I have always been pleased with the service department. In and out quickly, never have to wait more than 1 day to get my truck in and fixed. Gary Funk in particular is a stellar service manager More
2019 Raptor with VIP service. My appointment was 9:10 for an oil change, tires rotation. I was 10 minutes early. The service Took well over 2 hours. Not feeling the VIP. an oil change, tires rotation. I was 10 minutes early. The service Took well over 2 hours. Not feeling the VIP. More
As always Jim provided great customer service and the vehicle was ready when promised with everything completed. I will return to Sheehy Ford of Warrenton for service. vehicle was ready when promised with everything completed. I will return to Sheehy Ford of Warrenton for service. More