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Sheehy Ford Warrenton

Warrenton, VA

4.5
410 Reviews

6443 Lee Highway

Warrenton, VA

20187

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Showing 410 reviews

September 22, 2016

Ultimate Service We purchased our Escape from a different dealer but started to use Sheehy Warrenton for the extended service/maintenance agreement, due to convenience More

by Perry Gardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Oct 08, 2016 -

Sheehy Ford Warrenton responded

Thank you for the great review Perry! We are so glad that you had such a positive experience with our dealership, and that Ben was able to help you out!! We look forward to seeing you again very soon!!

September 10, 2016

Five thumbs down!!!! Buyer beware!!! Went to purchase a value car that was in stock there on 9/3/16. When I finally got in to talk with the finance manager Luis. I was told I had to purch More

by 3nough
Recommend Dealer
No
Employees Worked With
Luis
August 30, 2016

Very helpful I went on a Friday evening to look at a 2016 F150 5.0 that they had in stock according to the website. I arrived and was greated by Bryce Do. I showed More

by B. Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryce Do
Sep 01, 2016 -

Sheehy Ford Warrenton responded

Thank you so much for the wonderful review Brian!! We are so glad that you had such a exceptional experience with our dealership, and that Bryce was able to help you out so tremendously!! Enjoy your new vehicle!!

August 26, 2016

loaner car review While having my 2014 Fusion in to try and find the cause of the climate control system shutting down ,I was given a Sheehy courtesy loaner. It was tw More

by fisherman
Recommend Dealer
No
Employees Worked With
Zach Faley
Sep 07, 2016 -

Sheehy Ford Warrenton responded

Thank you for your feedback and please accept my apologies. I will certainly look into this further and if you wish to discuss this with me personally, please feel free to give me a call anytime. Thank you. -John Colón, General Manager

June 30, 2016

Friendly, knowledgeable, and professional We had our first buying experience with Sheehy of Warrenton and it won't be our last. Sales representative Kenny Slaustas was out outstanding and comm More

by SER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Slaustas
Jul 04, 2016 -

Sheehy Ford Warrenton responded

Thank you so much for your review! We are so happy you had a wonderful experience in our dealership, and that Kevin Slaustas was able to help you out! Enjoy your new vehicle!

May 29, 2016

First new car ever! I needed a car. Sheehy worked out a trade on my old car put me in a brand new ford focus. The sales people were great. I would. Highly reccomend this More

by Wanda jeffries
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Duszak
Jun 02, 2016 -

Sheehy Ford Warrenton responded

Thank you so much for your review! We are so happy you had a great experience working with Tim Duszak! Enjoy your new Ford Focus, and we look forward to seeing you again soon!

May 29, 2016

Excellent I purchased a new vehicle from Sheehy Ford of Warrenton last week. The service provided by Kim Hensley and Chris Ricketts was outstanding. They were k More

by Nicole831
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Horton-Hensley, Chris Ricketts
Jun 02, 2016 -

Sheehy Ford Warrenton responded

Thank you so much for your review! We are so happy you had a great experience working with Chris Ricketts and Kim Horton-Hensley! Enjoy your new vehicle, and we look forward to seeing you again soon!

March 11, 2016

Fast and Efficient Service The service visit for my 2008 Lincoln Navigator was outstanding from inception to completion. The professionalism, courtesy and friendliness was exe More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Farquharson
Mar 13, 2016 -

Sheehy Ford Warrenton responded

Thank you so much for taking the time to leave us a review! We are so glad that you were pleased with your service and enjoyed the new service area and customer lounge. We are pleased that Scot Farquharson was able to help you out. Thank you choosing us to service your vehicle!

March 06, 2016

Kim Hensley was very helpful! My husband purchased a truck from Sheehy Ford in Warrenton about a year ago. Kim Hensley was our salesperson. She was very helpful in the whole proc More

by slstuart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Hensley
Mar 08, 2016 -

Sheehy Ford Warrenton responded

Thank you so much for taking the time to leave us a review! We are so glad that you and your son had a positive experience at our dealership and in working with Kim Hensley! Thank you both so much again for your business and congratulations on your trucks!

February 25, 2016

Not a happy customer Poor warrenty service. 4 calls before used car Manger returned the call. Our used F350 was leaking transmission fluid profusely. We needed to have i More

by Tcwalker
Recommend Dealer
No
Employees Worked With
Used car manager Sean
Feb 26, 2016 -

Sheehy Ford Warrenton responded

Tcwalker, thank you for providing us with your feedback and I am glad that we had the opportunity to talk yesterday and discuss the situation. Customer service is very important to us and we truly care about our customers which is why we went ahead and reimbursed you for the $1,500 of work that was done on the vehicle at a dealership down in Florida to fix the original issue. I truly hope you understand that since the vehicle is not here for us to take a look at and is still in Florida, we unfortunately just can't continue to reimburse for work done by someone else on separate issues. We do appreciate your feedback and your understanding and if you have any further questions, please don't hesitate to contact me directly. Thank you. -John Colon, General Manager

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