Sheehy Ford Warrenton
Warrenton, VA
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Ultimate Service We purchased our Escape from a different dealer but started to use Sheehy Warrenton for the extended service/maintenance agreement, due to convenience We purchased our Escape from a different dealer but started to use Sheehy Warrenton for the extended service/maintenance agreement, due to convenience, where we met the service writer, Ben. Ben has always been consistent with his willingness to help and/or deliver the service as presented at time of purchase, over a period of time. Went in the other day for a service realizing a shield underneath was loose. Meant to make mention of this to Ben, but forgot. Day later, while walking to the vehicle, I noticed the shield was reattached. Ben and/or tech never made mention or charge for this. This may have been a minor problem but it was very much magnified by the appearance. Being I am very much involved in the service industry, the consideration given by Ben to detail goes a long, long way in my book...so much so, we'll consider this dealer at time of replacement. More
Five thumbs down!!!! Buyer beware!!! Went to purchase a value car that was in stock there on 9/3/16. When I finally got in to talk with the finance manager Luis. I was told I had to purch Went to purchase a value car that was in stock there on 9/3/16. When I finally got in to talk with the finance manager Luis. I was told I had to purchase the extra warranty and the vip. Well I repeatedly told him that I did not want either one. He stated that I could cancel them after a certain time. He then told me that my APR would go up to 8.99% to offset cost of the loan if I did not agree to get the extra warranty or vip. Mind you, the loan would be through their credit union they deal with. My credit was very good. And I even asked, why check my credit if you are going to set the APR to what you want it to be? Well we went back and forth about the warranty, vip, and APR for a bit. Finally I decided that my money would be better spent elsewhere. I was also about to be charged a value car fee as well. The other Sheehy dealerships don't charge that. And I have purchased two other vehicles from a different Sheehy dealership. Whatever happened to truth in lending? I guess I was supposed to go along with a transaction of lies because I am a female. Not so. More
Very helpful I went on a Friday evening to look at a 2016 F150 5.0 that they had in stock according to the website. I arrived and was greated by Bryce Do. I showed I went on a Friday evening to look at a 2016 F150 5.0 that they had in stock according to the website. I arrived and was greated by Bryce Do. I showed him the vehicle that I wanted. He said it was at their other location but could DX (dealer exchange) it in. In the mean time I test drove the exact vehicle minus the color. Was pleased with the vehicle, filled out some paperwork but they realized that the vehicle was sold that day. No big deal I was not in a rush. By this time it was already 9:30 pm and I said we could finish everything up the next day. The next day they brought in the vehicle I wanted but had different style rims, which I was aware of. They said to come in on Monday (the service department was closed) and they will switch them out at no extra charge. When I came in first thing Monday morning Bryce was already there (2 hours before he was supposed to be) to make sure everything went smoothly. I ended up getting a great trade in valued and linex bed liner for free. My experience was pleasant and they helped me any way that they could. Brian S. More
loaner car review While having my 2014 Fusion in to try and find the cause of the climate control system shutting down ,I was given a Sheehy courtesy loaner. It was tw While having my 2014 Fusion in to try and find the cause of the climate control system shutting down ,I was given a Sheehy courtesy loaner. It was two quarts low on oil, transmission was slipping, was completely out of wiper fluid and stunk like an ashtray. After complaining to my service advisor I was informed that I had the only car that was available. I will not be returning to this dealership to have my vehicle serviced when they cannot even properly maintain their own. I was embarrassed for them! Charles Hacherl More
Friendly, knowledgeable, and professional We had our first buying experience with Sheehy of Warrenton and it won't be our last. Sales representative Kenny Slaustas was out outstanding and comm We had our first buying experience with Sheehy of Warrenton and it won't be our last. Sales representative Kenny Slaustas was out outstanding and committed himself to finding the best car for our family at the best price. The entire staff from Kenny, to manager, to financial manager was easy to professional yet easy to work with. It was definitely a positive experience. More
First new car ever! I needed a car. Sheehy worked out a trade on my old car put me in a brand new ford focus. The sales people were great. I would. Highly reccomend this I needed a car. Sheehy worked out a trade on my old car put me in a brand new ford focus. The sales people were great. I would. Highly reccomend this dealership . More
Excellent I purchased a new vehicle from Sheehy Ford of Warrenton last week. The service provided by Kim Hensley and Chris Ricketts was outstanding. They were k I purchased a new vehicle from Sheehy Ford of Warrenton last week. The service provided by Kim Hensley and Chris Ricketts was outstanding. They were knowledgeable and accommodating, and my experience there was the best car buying experience I have ever had. More
Fast and Efficient Service The service visit for my 2008 Lincoln Navigator was outstanding from inception to completion. The professionalism, courtesy and friendliness was exe The service visit for my 2008 Lincoln Navigator was outstanding from inception to completion. The professionalism, courtesy and friendliness was exemplary from Scot in Service as was other staff whom I interacted with while waiting for the service to be completed. The newly remodeled service area and customer lounge area are excellent as is the complimentary coffee! I look forward to a long-term relationship with Sheehy Ford. More
Kim Hensley was very helpful! My husband purchased a truck from Sheehy Ford in Warrenton about a year ago. Kim Hensley was our salesperson. She was very helpful in the whole proc My husband purchased a truck from Sheehy Ford in Warrenton about a year ago. Kim Hensley was our salesperson. She was very helpful in the whole process. When my son started looking for a truck, we told him to contact Kim at Sheehy. She found him a great truck and he purchased it that day. Kim is a fantastic salesperson. She is very personable and caring! More
Not a happy customer Poor warrenty service. 4 calls before used car Manger returned the call. Our used F350 was leaking transmission fluid profusely. We needed to have i Poor warrenty service. 4 calls before used car Manger returned the call. Our used F350 was leaking transmission fluid profusely. We needed to have it looked asap. We did not want to take a chance and drive 900 mile to VA and wanted to have it looked at in FL. We were told to bad. This was the third problem in the 7 weeks we've had this vehicle. Can say we wouldn't recommend anyone buy from Sheehy Ford. More