Shelor Toyota

Shelor Toyota in Christiansburg never disappoints. I had a 100,000 maintenance recently and also needed a new heat guard. They were able to re-use the old one without charging me for a new one. These guys a 100,000 maintenance recently and also needed a new heat guard. They were able to re-use the old one without charging me for a new one. These guys are the epitome of excellent customer service! More

Great experienceThe service writer was very nice & Great experience The service writer was very nice & knowledgeable. Appears that the technicians performed a good job Great experience The service writer was very nice & knowledgeable. Appears that the technicians performed a good job More

Excellent, Brian Barranger was easy to work with in buying the car. I am pleased with the car. felt no pressure at all and brians personality and disposition makes him a perfect person to buy a new car buying the car. I am pleased with the car. felt no pressure at all and brians personality and disposition makes him a perfect person to buy a new car from. Will definitely contact him for any future car buying needs. More

Fantastic customer service. The found an additional issue concerning my rear brake and corrected it without issue concerning my rear brake and corrected it without issue More

Great experience. Sales consultant was awesome. She was very knowledgeable of the vehicle and took the time to show us how everything worked. Nice facility, everyone was friendly and the process was painle very knowledgeable of the vehicle and took the time to show us how everything worked. Nice facility, everyone was friendly and the process was painless. More

Difficult Supply times / Sales Person John Nixon we very helpful thru the entire Order/ Final Sales event. Order was cancelled by Toyota, John found exact Order model at another dealer and secured. helpful thru the entire Order/ Final Sales event. Order was cancelled by Toyota, John found exact Order model at another dealer and secured. More

Excellent, professional handling of our Toyota purchase. Was able to find exactly what we were looking for and reserved it for us. Kept us informed at all stages of the purchase. Was able to find exactly what we were looking for and reserved it for us. Kept us informed at all stages of the purchase. More

It was great. Only complaint was the process took is over 4 hours. We had driven and hour and 30 minutes. Didn’t get home until 10:00 pm. 4 hours. We had driven and hour and 30 minutes. Didn’t get home until 10:00 pm. More

Just purchased a 2021 RAV4 three weeks ago and any time I’ve had a question or problem, the response has been great by Matt I’ve had a question or problem, the response has been great by Matt More

Actually, this is my 3rd experience with vehicles at Shelor and I keep returning because of the "no pressure" process. Team is very easy to work with each and every time. I certainly appreciate Ryan W Shelor and I keep returning because of the "no pressure" process. Team is very easy to work with each and every time. I certainly appreciate Ryan Wildman - sales rep; Chris - sales manager; & the finance team for their organization and willingness to work with me. More