Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shelor Toyota
Christiansburg, VA
2,019 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,019 Reviews of Shelor Toyota
August 01, 2021
Had a great experience buying our first Toyota here. The employees were so friendly, answered every single questions we had, and made the process so easy and painless. employees were so friendly, answered every single questions we had, and made the process so easy and painless. More
by kaylmcarico
Employees Worked With
Beverley and Sam
July 30, 2021
Came up to get vehicle inspected used my loaner coupon was given a Toyota Tacoma. This vehicle had 11000 miles on it but the console had scratches and something white in rear floor. I was told to put gas was given a Toyota Tacoma. This vehicle had 11000 miles on it but the console had scratches and something white in rear floor. I was told to put gas in it so even though it was not on full when I get it I filled it up, I did report all this to Eric the manager. More
by teresac59
Employees Worked With
Eric
July 29, 2021
There is always good communication and explanations after servicing my vehicle. The employees are very polite. The waiting area is comfortable and usually the wait is not very long. servicing my vehicle. The employees are very polite. The waiting area is comfortable and usually the wait is not very long. More
by jleecarr
Employees Worked With
Dustin Moore, Andrew Lucado
July 11, 2021
Went looking for a SUV and fell in love with The Toyota Jonathan Leary was a great help and knowledgeable about Toyota. I would buy from there again. Jonathan Leary was a great help and knowledgeable about Toyota. I would buy from there again. More
by Dpecialsue101
Employees Worked With
Jonathan Leary
June 15, 2021
Never answers service phone and never returns messages. I have left my number for call back 6-8 times in the past week. Never again will I buy from Shelor's. have left my number for call back 6-8 times in the past week. Never again will I buy from Shelor's. More
by RG
Employees Worked With
Regina
June 12, 2021
It was a very clean and inviting atmosphere. Awesome staff. They all are very knowledgeable when it comes to each vehicle brand. Will be back. staff. They all are very knowledgeable when it comes to each vehicle brand. Will be back. More
by christinademoss1
Employees Worked With
Moore,Forrest
June 05, 2021
Beverly was great! She was super friendly and helpful throughout the entire process of ending my current lease and starting a new one. She went above and beyond to make this a pleasurable experience. throughout the entire process of ending my current lease and starting a new one. She went above and beyond to make this a pleasurable experience. More
by Caleb
Employees Worked With
Beverly
June 05, 2021
Wonderful friendly service through the whole process. Provided all the information I ask for and many opportunities to test drive to make sure I was completely happy with my choice. Provided all the information I ask for and many opportunities to test drive to make sure I was completely happy with my choice. More
by kimqwebb
Employees Worked With
Matthew Moore
