
Shelor Toyota
Christiansburg, VA
Filter Reviews by Keyword
By Type
2,005 Reviews of Shelor Toyota
Everyone was very nice and accommodating! Service Explained everything clearly and professionally. They even let me know that I was almost in need of tires and wipers. Explained everything clearly and professionally. They even let me know that I was almost in need of tires and wipers. More
Beverley Messick at the Toyota lot was hands down the best salesperson I’ve ever dealt with and I have purchased plenty of vehicles. I would recommend her to anyone I know best salesperson I’ve ever dealt with and I have purchased plenty of vehicles. I would recommend her to anyone I know More
My Tacoma had a recall on the frame. It took over two months to fix. Toyota gave me a loaner vehicle and did not charge me anything extra. I especially appreciated Dustin, who kindly kept me informed o months to fix. Toyota gave me a loaner vehicle and did not charge me anything extra. I especially appreciated Dustin, who kindly kept me informed of the progress on my truck. He worked hard to make sure my truck was fixed properly. The way he smiles at customers showes he enjoys helping people. More
This is the fifth new vehicle we have purchased from Shelor Toyota and every time we have been so pleased. They offered an excellent trade in value on my old RAV4. We love the fast lane for oil changes Shelor Toyota and every time we have been so pleased. They offered an excellent trade in value on my old RAV4. We love the fast lane for oil changes and buying tires as well. My salesperson this time was Michelle Vaught and she was awesome! She was very knowledgeable about my new car and took her time sitting in it explaining all of the features. It is safe to say at this point Shelor has our business for life. More
When I walked into the Shelor dealership, I knew what vehicle I wanted--and I also knew how I would make my decision. In a few minutes, Matt Moore helped me narrow down my decision to a Tacoma Truck (TR vehicle I wanted--and I also knew how I would make my decision. In a few minutes, Matt Moore helped me narrow down my decision to a Tacoma Truck (TRD off road) with tech package / blind spot monitor in army green color. Although inventory was tight (something I confirmed with my own research on Cars.com)...Matt Moore helped me reserve one in Shelor's expected inventory and kept me informed on the timing of the delivery. Matt Moore also researched other trucks from other dealers' inventory but didn't try to sell me something other than what I wanted. Well worth the wait, and I appreciate Matt's hard work and open communication. More
I have purchased and leased vehicles from Shelor Toyota for over twenty years. I love the professionalism and curiosity always shown to me. I will buy my next vehicle through Shelor no doubt. for over twenty years. I love the professionalism and curiosity always shown to me. I will buy my next vehicle through Shelor no doubt. More
Matt Moore was friendly and helpful, and super easy to communicate with! He kept the ball rolling for us until we drove the car away with all the specs we wanted in it. 5 out of 5. communicate with! He kept the ball rolling for us until we drove the car away with all the specs we wanted in it. 5 out of 5. More
Salesman was very knowledgeable about the Corolla and was able to answer all questions that I had. The dealership was very clean and very friendly. able to answer all questions that I had. The dealership was very clean and very friendly. More
Ryan Wildman, our sales agent, was extremely helpful in providing assistance to help us make an informed decision concerning this purchase. We evaluated autos from several dealers over a 4-6 week period, a providing assistance to help us make an informed decision concerning this purchase. We evaluated autos from several dealers over a 4-6 week period, and Ryan was by far the best sales rep with whom we interacted. He never was pushy, but checked periodically to see if we needed anything to help us make a decision. I definitely will recommend that family and friends considering a Toyota purchase consult with Ryan at Shelor Motor Mile. More
Can't say enough about the customer service from start to finish. After working with another dealer with no results I called Shelor. Carson was welcoming and got us set up with Michelle who got us into the finish. After working with another dealer with no results I called Shelor. Carson was welcoming and got us set up with Michelle who got us into the vehicle we wanted and was able to keep us within our budget.. Honestly a hassle free buying experience. Highly recommend. More