
Shelor Toyota
Christiansburg, VA
Filter Reviews by Keyword
By Type
2,019 Reviews of Shelor Toyota
It was my first time buying a car and Beverly made the process so great! She was very knowledgeable in the cars we were interested in and answered all our questions. We appreciate all your help! process so great! She was very knowledgeable in the cars we were interested in and answered all our questions. We appreciate all your help! More
Corey was great to work with. Others in the office were very polite and friendly. I did notice that someone bought lunch for the employees who were very busy. Thought this was a great way to show how they very polite and friendly. I did notice that someone bought lunch for the employees who were very busy. Thought this was a great way to show how they appreciate the employees. The only negative issue was the deal included window vents. Called a few days later and was told they can’t get vents for my car. I found them on line.. I’m out vents after we made an agreement. Lesson to me get things done before you leave twitch the vehicle. More
Always very courteous and friendly. They always explain everything and only do what is needed. Area is clean and waiting area is very comfortable. Service hours are very convenient. everything and only do what is needed. Area is clean and waiting area is very comfortable. Service hours are very convenient. More
Not happy with my experience because there were to many hard credit inquiries and I wasn't made aware of it until I got home and checked my credit report several days later! If I had known there were going hard credit inquiries and I wasn't made aware of it until I got home and checked my credit report several days later! If I had known there were going to be that many inquiries, I would not have bought the car! Not pleased at all withholding that info! More
I am very happy with my experience at your dealership. Matthew Moore was helpful and provided good information about the Toyota I purchased. I appreciate. that he signed me up for the alert in case of a Matthew Moore was helpful and provided good information about the Toyota I purchased. I appreciate. that he signed me up for the alert in case of an accident through Toyota. More
Matt Moore and Joshua easy to work with, great communication, the entire process was quite simple. Much of the process done online, except valuing my trade in. Spent a little over an hour at the d communication, the entire process was quite simple. Much of the process done online, except valuing my trade in. Spent a little over an hour at the dealership. Love my new car! More
Service was quick, reliable, precise, trustworthy, and the cost was within $3 of the $1174 quote and very reasonable! I was in the next morning and out quickly! the cost was within $3 of the $1174 quote and very reasonable! I was in the next morning and out quickly! More
Extremely pleasant young man that checked us in and out. Estimate of time for repair was exact. Comfortable area to wait. I would highly recommend Estimate of time for repair was exact. Comfortable area to wait. I would highly recommend More
Ryan was very cooperative and informative. Walked us through every step. Stayed late to make sure our needs were met. Thanks shelor automotive for you excellent service through every step. Stayed late to make sure our needs were met. Thanks shelor automotive for you excellent service More