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Shelor Toyota

Christiansburg, VA

4.8
2,020 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,020 Reviews of Shelor Toyota

November 18, 2020

Always prompt, couteous, and efficient. They stand behind their product. Amazingly, they even offered to change out the frame on my pickup under warranty at no cost,and with a rental to use while inprocess. More

by ewbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright
Nov 20, 2020 -

Shelor Toyota responded

Hi, thank you so much for your positive comments about Shelor Toyota! We hope to be of service to you again in the future. Best wishes, Shelor Toyota.

Nov 20, 2020 -

Shelor Toyota responded

Hi, thank you for taking the time to leave a review for us at Shelor Toyota. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

November 18, 2020

My consultant was patient with me every step of the way. Everything was handled professionally from selecting the vehicle, through taking delivery. Way to go. More

by JI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lancaster
November 17, 2020

These guys are on the ball,very efficient and courteous.Customer service at it's best!!I am always happy with this service department!Excellent! More

by angeliaherb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 19, 2020 -

Shelor Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shelor Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 15, 2020

EXCELLENT sales service. The team was flexible in several ways that made our buying experience top notch. Rodney patiently listened to our requirements and got the exact truck I wanted. Corey was patient wit More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Harris, Rodney Price
Nov 17, 2020 -

Shelor Toyota responded

We always strive to deliver exceptional service to our customers so we're glad to hear you found that to be the case, Jen. We'll be sure to pass along your kind comments to Rodney, Corey, and the team here at Shelor Toyota. Please don't hesitate to reach out to us if you ever need anything else. Enjoy your new truck!

November 14, 2020

Brian Love was amazing to work with. He was very thorough and informative. The entire process was handled quickly and Finance was awesome as well. More

by lisabdawson71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Love, Finance lady (can’t remember her name)
Nov 16, 2020 -

Shelor Toyota responded

Hi Lisa! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Thank you and take care!

November 12, 2020

did good job attendants were friendly. took the truck in at the appointed time. after service talked to me about the work that was done, More

by gharman24121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john, joe
Nov 16, 2020 -

Shelor Toyota responded

Hello! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Shelor Toyota. We're looking forward to your next visit with us!

November 12, 2020

Very professional service department! I took my 16 yr old Tundra back for a recall repair - they treated it like it was brand new! I would highly recommend them if you are near the NRV. More

by D
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bradley
Nov 16, 2020 -

Shelor Toyota responded

Hello! Thank you so much for your positive comments about Shelor Toyota! We hope to be of service to you again in the future. Best wishes, Shelor Toyota

November 11, 2020

Yes I would recommend this dealership because the sales people are very patient and are willing to work with you to get the vehicle you want More

by Teresa Trail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Harris
Nov 12, 2020 -

Shelor Toyota responded

Hi Teresa, it's experiences like yours that really keep our team motivated! We are always more than happy to assist you if anything comes up. Take care!

November 10, 2020

This dealership is top notch when it comes to service. Everyone in service department is always working hard for each customer there to get them on their way home promptly!! Shelor Toyota goes the extra m More

by edennis78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hall
Nov 11, 2020 -

Shelor Toyota responded

Edennis78, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shelor Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2020

Brian Love was exceptional! He was efficient in finding what we needed/wanted and provided excellent customer service! Eugene in finance was excellent as well! More

by Brandi Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene in finance was super friendly!!
Nov 11, 2020 -

Shelor Toyota responded

Brandi, thank you for your kind review; we are happy to pass along your comments to the team here at Shelor Toyota! If you have any further questions, please give us a call. We're always happy to help!

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