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Shelor Toyota

Christiansburg, VA

4.8
2,050 Reviews
Call Dealership (540) 381-8417
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2230 Roanoke St

Christiansburg, VA

24073

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2,050 Reviews of Shelor Toyota

December 06, 2024

Excellent customer service from Nikki at the Service Desk. Kept me up to date with what was going on with my car. More

by lonestar926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
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Dec 06, 2024 -

Shelor Toyota responded

We're delighted to hear that Nikki provided excellent customer service and kept you informed at Shelor Toyota. Thank you for sharing your experience with us!

December 04, 2024

Thankfully, they found issues that I was unaware of that could have caused serious problems. I appreciate their professionalism and thorough annual check-up. More

by jbest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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Dec 04, 2024 -

Shelor Toyota responded

We're glad to hear that our team at Shelor Toyota could assist in identifying and addressing those issues for you. Thank you for trusting us with your vehicle's care, and we look forward to serving you again!

November 30, 2024

Great place to do car trading. Everyone was very friendly The only thing that was bad was going to one place and then over to the dealership and looking at the deals More

by mcdonald11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Harris
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Dec 02, 2024 -

Shelor Toyota responded

We're glad to hear you found Shelor Toyota a great place for car trading and appreciated the friendly atmosphere! We understand that moving between locations can be inconvenient, and we appreciate your feedback. Thanks for choosing us!

November 27, 2024

Always enjoyed the service at Shelor, I was in a hurry and didn't have a appointment, They service the car in 45 minutes. That's hard to beat (oil change and rotate tires) NASCAR service More

by Nachoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Nov 27, 2024 -

Shelor Toyota responded

Nachoman, we're glad to hear that our team at Shelor Toyota could provide you with such speedy service! We appreciate your feedback and look forward to assisting you again in the future.

November 27, 2024

The young lady, I dealt with today handled a complete very efficiently I was very satisfied More

by rpwagy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Report | Print
Nov 27, 2024 -

Shelor Toyota responded

Thank you for choosing Shelor Toyota, we appreciate your positive feedback!

November 27, 2024

Beverley Messick is a great sales consultant. She was very knowledgeable about the new technology. Would buy from her again. Keep up great work. More

by Jfitts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverley Messick
Report | Print
Nov 27, 2024 -

Shelor Toyota responded

We're delighted to hear that Beverley provided you with such a positive experience at Shelor Toyota! Our team takes pride in staying informed about the latest technology, and it's wonderful to know you'd choose us again. Thank you for your support!

November 27, 2024

Excellent service. Quick all workers I talked to were very good to talk to and work with More

by poppietyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara A.
Report | Print
Nov 27, 2024 -

Shelor Toyota responded

Thanks so much for your feedback. We look forward to your next visit to Shelor Toyota!

November 22, 2024

Shelor Toyota call and explained the delay in having my car ready on time. Issue was resolved. I would recommend this service center. 👍 More

by Shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
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Nov 27, 2024 -

Shelor Toyota responded

Shelby, thank you for your understanding and recommendation! We're glad the team at Shelor Toyota was able to resolve the issue promptly. We appreciate your support!

November 19, 2024

Ryan was the best…. . So knowledgeable! He explained everything well for us He was sooooo nice More

by wandaadkins419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Wildman
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Nov 19, 2024 -

Shelor Toyota responded

Thank you for this 5-star review of Shelor Toyota! we will pass along your appreciation to Ryan. Take care!

November 19, 2024

Dealership was the most forward pricing and honest that I visited. My sales person Kwaku was great to deal with. More

by Dldraughn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kwaku
Report | Print
Nov 19, 2024 -

Shelor Toyota responded

Dldraughn, we're delighted to hear that Kwaku and the Shelor Toyota team provided you with a straightforward and honest experience. Thank you for choosing us!

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