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Shelor Toyota
Christiansburg, VA
2,016 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,016 Reviews of Shelor Toyota
August 27, 2020
Very fast repair on factory recall, out going service representatives He had loaner vehicle ready to call, answered all of our questions and called when repair was completed representatives He had loaner vehicle ready to call, answered all of our questions and called when repair was completed More
by wv1234
Employees Worked With
Brad
August 26, 2020
Jonathan was helpful and researched our questions about our car. Professional and friendly. Helped us obtain the car that met our specifications, then helped us add the features that we wanted. our car. Professional and friendly. Helped us obtain the car that met our specifications, then helped us add the features that we wanted. More
by ddehoff
Employees Worked With
Jonathan Leary
August 24, 2020
I had a very good sales experience. Stephen is an extremely knowledgeable and thorough salesman. I will recommend this dealership to friends and Stephen specifically. extremely knowledgeable and thorough salesman. I will recommend this dealership to friends and Stephen specifically. More
by Duffs
Employees Worked With
Stephen Lancaster
August 21, 2020
Dustin Moore is the best service manager I have ever dealt with at a car dealership. He deserves a promotion, a raise or both! Professional and personable. dealt with at a car dealership. He deserves a promotion, a raise or both! Professional and personable. More
by tlroberts1
Employees Worked With
Dustin Moore
August 21, 2020
Scheduled a regular scheduled maintenance service for our Toyota RAV4 by phone. The Toyota dept was scheduled into September but they scheduled the service for their general service site. I arrived the sch Toyota RAV4 by phone. The Toyota dept was scheduled into September but they scheduled the service for their general service site. I arrived the scheduled time, vehicle was serviced and inspected as requested. More
by Rjones
Employees Worked With
Bart Dowdy, Brandon Griggs
August 20, 2020
Sorry but I do not remember his name. But he was very nice & professional. Service department always very courteous & very help. Very clean working environment. nice & professional. Service department always very courteous & very help. Very clean working environment. More
by Toby2008
Employees Worked With
Can’t remember name - he told me, but I forgot
August 17, 2020
Hands down the best dealer around! Shelor Toyota goes above and beyond to make sure their customers have an excellent experience. We were in and out in less than two hours! above and beyond to make sure their customers have an excellent experience. We were in and out in less than two hours! More
by Dave
Employees Worked With
Tony Amoroso and Jonathan Leary
August 16, 2020
Kept my car for 2 weeks! People are nice and polite Very slow on my service. Service said they would call when work was delayed. Every time we called to see if it was ready People are nice and polite Very slow on my service. Service said they would call when work was delayed. Every time we called to see if it was ready, they said it would be later and then later. When we asked to be called they didn’t. They finally called two weeks later! I will say we were pretty satisfied with other appointments prior to this experience. More
by sueandjimtaylor
Employees Worked With
Head of service department
