Shelor Toyota

great experience I really appreciate the attention and care for their customers. This was a great experience especially for being my first time leasing a car, I was he I really appreciate the attention and care for their customers. This was a great experience especially for being my first time leasing a car, I was helped very promptly. Beverley was very kind, accommodating, welcoming, and did everything to help me with the car leasing process and making sure everything was taken care off properly. I am pleased with the smooth process and her care for the customer and willingness to help. More

Prompt and professional as usual. They had the part in stock which was great. There were some problems getting them to call me back to schedule the appointment stock which was great. There were some problems getting them to call me back to schedule the appointment More

I have a pleasant experience with Toyota so far. I’ve been with this dealership for over seven years. Toyota cares a lot about their customers in that they follow up on appointments and is very detailed been with this dealership for over seven years. Toyota cares a lot about their customers in that they follow up on appointments and is very detailed with my vehicle at every visit and provide the best service & advise...I have no regrets. More

courteous and professional Even in these difficult conditions, everything was done to keep social distancing and customer safety. Very customer oriented staff, who make your vis Even in these difficult conditions, everything was done to keep social distancing and customer safety. Very customer oriented staff, who make your visit as enjoyable as possible. More

Great Service and Advisor The service was quick, and the advisor made the process easy! I have always feared car dealerships, and I can say that the advisor Casey makes a diff The service was quick, and the advisor made the process easy! I have always feared car dealerships, and I can say that the advisor Casey makes a difference. My advisor went above and beyond. Casey was pleasant to work with and explained issues that I needed to get repaired in my car—a great place and service. I am so excited to recommend my advisor and the dealership to my colleagues, family, and friends. More

Easy to make appointments and have service complete in reasonable time. The staff is friendly and knowledgeable and can explain in layman's terms. The staff never force repairs on you, just what you need reasonable time. The staff is friendly and knowledgeable and can explain in layman's terms. The staff never force repairs on you, just what you need, and they inform you of upcoming needs. More

friendly, helpful service This Toyota service center is fast and efficient with helpful and courteous employees. I always book an appointment on line and they are Jonnie on t This Toyota service center is fast and efficient with helpful and courteous employees. I always book an appointment on line and they are Jonnie on the spot with my visitation. More

IN OVER A MONTH OF LOOKING AT TRUCKS IT WAS THE ONLY ONE. I had looked many places for a truck but could not find what I wanted. I came to look at Fords but by chance looked at the Toyota first. It had almo I had looked many places for a truck but could not find what I wanted. I came to look at Fords but by chance looked at the Toyota first. It had almost all of the features I wanted, even the color. The price was more than I planned to pay but I liked the truck. More

Best car buying experience I have ever had. They took the time to explain everything and I didn't feel rushed. They made my car buying experience painless. Beverly was the Best and I will always They took the time to explain everything and I didn't feel rushed. They made my car buying experience painless. Beverly was the Best and I will always go back to Shelor when I need a car. Everyone was so nice and helpful! More

Leaving Happy and confident Great experience from the time I came in until the time I left. Everyone went out of their way to help me and it was all free. Thanks Shelor for bein Great experience from the time I came in until the time I left. Everyone went out of their way to help me and it was all free. Thanks Shelor for being there and I don’t have to go to the Roanoke dealership. Well worth driving the extra 20 or so miles 😁 More