Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shelor Toyota
Christiansburg, VA
1,996 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,996 Reviews of Shelor Toyota
November 27, 2019
Excellent Service Took my vehicle in for service and to get the USB port looked at. Brian Lawless always does a great job. he took care of my vehicle and had it back to Took my vehicle in for service and to get the USB port looked at. Brian Lawless always does a great job. he took care of my vehicle and had it back to me in no time. great job!! 10/10 More
by Harris541
Employees Worked With
Brian, Lawless
November 26, 2019
I have done all my car shopping at shelor motor mile for year. I love the service and the salesman are knowledgeable and respectful. I recommend them to everyone year. I love the service and the salesman are knowledgeable and respectful. I recommend them to everyone More
by Preacher1
Employees Worked With
Johnathan Larey
November 24, 2019
Excellent dealership. Zeke Exline was a very understanding Sales Representative who took his time as we made several trips to the dealership in our search to replace our 15 Zeke Exline was a very understanding Sales Representative who took his time as we made several trips to the dealership in our search to replace our 15 year old 183K mile SUV. We have very specific requirements and as we plan to keep a new vehicle for at least 10 years it is important to make the correct choice. Zeke accompanied us on several test drives with different vehicles, including an extended test drive that showed that one vehicle we were considering would not work for us. We would not have known this without this extended drive. Upon our return to the dealership from this drive we were attracted to a car in the showroom and after a test drive in a similar vehicle we decided that this would be the right vehicle for us. We selected a Highlander Hybrid Limited Platinum Pkg. Zeke and his Sales Manager mad the process painless and fair. Daniel in Finance handled all the paperwork easily and we are most satisfied with everyone at Shelor Toyota as well as our new Highlander More
by KC
Employees Worked With
Zeke Exline.
November 06, 2019
Outrageous prices! The customer service was great and they had my van serviced quickly but $77 for an oil change is outrageous!! Literally, just an oil change. They ch The customer service was great and they had my van serviced quickly but $77 for an oil change is outrageous!! Literally, just an oil change. They charged me $55 just for the oil itself. More
by sksarver
Employees Worked With
Cameron
November 05, 2019
Tacoma Purchase We are very pleased with our purchase of a 2019 Tacoma. The staff went out of their way to get a vehicle that was not in stock on their lot, and when We are very pleased with our purchase of a 2019 Tacoma. The staff went out of their way to get a vehicle that was not in stock on their lot, and when we came to pick it up, we were give an additional discount because of a dent in the roof. They are also going to fix the dent at our convenience. Everyone was very friendly and they went out of their way to make us feel like valued customers. We will definitely consider Shelor for our next car purchase. More
by Mike C.
Employees Worked With
Jonathan Leary, Rick Harrison
November 05, 2019
Service for Ram 2106 Appointment was scheduled. Arrived at the pull in service center and gave some information and was directed to the new waiting area. Everything was fa Appointment was scheduled. Arrived at the pull in service center and gave some information and was directed to the new waiting area. Everything was fantastic. More
by Ollie 22
Employees Worked With
William Crosscup
November 05, 2019
You service department did an excellent job and I was very pleased. I witnessed how busy They were and found the time to seek me out and speak with me personally about recall issues related to my Jeep Gl very pleased. I witnessed how busy They were and found the time to seek me out and speak with me personally about recall issues related to my Jeep Gladiator. More
by Dvest31
Employees Worked With
Stacy Arnold and Nathan , William Crosscup
October 01, 2019
Stopped in because I had a headlight out figured while I was there it was close to time to get a oil change. I was in and out in a reasonable amount of time waiting area was clean there was coffee snacks ju was there it was close to time to get a oil change. I was in and out in a reasonable amount of time waiting area was clean there was coffee snacks juice water. All of my repairs were explained to me and I had discount coupons. More
by petkeeper
Employees Worked With
William Crosscup
September 29, 2019
Toyota Purchase We found buying a new Toyota from Shelor's an enjoyable experience. I don't think we could have found a better person to work with than Matthew Moor We found buying a new Toyota from Shelor's an enjoyable experience. I don't think we could have found a better person to work with than Matthew Moore. He was extremely helpful in all phases of this purchase. More
by Ray
Employees Worked With
Matthew Moore
September 28, 2019
A Very Pleasant Experience I bought a new Kia in 2014 from Shelor and thoroughly enjoyed the experience I had then, so I most definitely was going to return for my purchase of m I bought a new Kia in 2014 from Shelor and thoroughly enjoyed the experience I had then, so I most definitely was going to return for my purchase of my new Toyota. I did just that and received great customer service once again. Zeke, Toyota salesman, is young in age and car sales, but very friendly and always willing to help in any way that he can. If he doesn't know the answer to your question, he makes sure that he finds out the answer promptly. Daniel Paige, vehicle salesman. He is the one that sold me my Kia; which was my very first vehicle purchase ever. He went above and beyond then and this time as well. Overall, this second purchase at Shelor was absolutely amazing. More
by Hanna
Employees Worked With
Zeke Exline and Daniel Paige
