
Shelor Toyota
Christiansburg, VA
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1,996 Reviews of Shelor Toyota
Shelor did a great job showing me different types of vehicles and lease options that would fit within my budget. I felt like a got a fair deal without having the hassle of negotiating all day. vehicles and lease options that would fit within my budget. I felt like a got a fair deal without having the hassle of negotiating all day. More
My previous car was totalled, I went to purchase a new car and was introduced to Mark. Mark has sold to my mother previously. While purchasing the car there was an issue with my credit because I was in th car and was introduced to Mark. Mark has sold to my mother previously. While purchasing the car there was an issue with my credit because I was in the hospital for 5 months with only a 3% survival. During this time my family could not get the information to make my car payment for me which resulted in my credit to go down. The finance team worked hard to find a finance company for me, they even shared my story to show everyone what my situation was for me having some items on my credit report. I have never met anyone so helpful then all of the Shelor team. I will be purchasing my cars from them whenever I need one. I would recommend them to anybody. More
We have traded vehicles many, many times ocer the years at many different dealerships. This was our first visit to Shelor, but it won't be the last. Everyone we came in contact with truly knew the meanin at many different dealerships. This was our first visit to Shelor, but it won't be the last. Everyone we came in contact with truly knew the meaning of exemplary customer service. The friendliness and helpfulness of the staff was like none we had encountered before. Our salesman Andy was very knowledgeable and answered all our questions without hesitation. His manager Ted was helpful and friendly as well. There was never any pressure to buy. We did and so far, we are very pleased with our 2013 Toyota Prius V. Shelor Motor Mile is to be commended on the excellent customer service displayed by their employees. More
Scott Poff was exceptionally helpful throughout this process of buying a new vehicle. He was very friendly and took time to explain just about everything i needed to know about my new RAV4. process of buying a new vehicle. He was very friendly and took time to explain just about everything i needed to know about my new RAV4. More
Mike was great. However the lady in the office going over the final paperwork became combative with my fiancee. I even asked her many times to just stop, because my fiancee and I didn't want to heart about a the final paperwork became combative with my fiancee. I even asked her many times to just stop, because my fiancee and I didn't want to heart about all these 'extras' to add for more money. Mike wad great, would love to recommend him to anyone. He was able to answer questions and discuss concerns we had. More
Outstanding experience. Totaled my car and extremely apprehensive and stressed about buying a car but John made the experience great. Going out of his way to make the experience stress free and easy. apprehensive and stressed about buying a car but John made the experience great. Going out of his way to make the experience stress free and easy. More
I was determined to buy a Prius V after driving one at another dealership that morning. I returned call Shelor traveled 90 miles and they put me in a 2013 Prius V. I had a 2010 Prius IV with only 8040 mi another dealership that morning. I returned call Shelor traveled 90 miles and they put me in a 2013 Prius V. I had a 2010 Prius IV with only 8040 miles but I could not see over the hood, blind spot in back and the front bumper dragged on my driveway. I took a beating on the trade but I finally feel comfortable driving again. More
Compared to other dealers I have visited, both during this truck-buying experience and in previous such ventures, John Nixon and the Shelor team made this a pleasant and enjoyable experience. Over the w this truck-buying experience and in previous such ventures, John Nixon and the Shelor team made this a pleasant and enjoyable experience. Over the weeks leading up to my purchase, John answered all of my extensive questions over the phone and through emails. Since buying a vehicle is not something I do everyday, the more I became involved in the process, the more questions I had. So, John had a lot of areas to address in my questioning. More than that, I really feel like John set out to find me the best deal possible. He was very straight-forward concerning everything about the vehicle and they buying process. I drove off the lot excited about my new truck but also satisfied that I bought it from good, honest people at Shelor. For a guy like me, that speaks volumes. So, I'm satisfied, confident, and left with the feeling that all my future auto needs will be taken to Shelor! Thank you, John. More
Excellent service, I wasn't sure whether I wanted to buy new or used and they worked with me without complaint until I found the vehicle I wanted. Then the purchasing options were presented to me according new or used and they worked with me without complaint until I found the vehicle I wanted. Then the purchasing options were presented to me accordingly and they explained every one until I was informed enough to make the best decision for me. More
Mike Rose & Tony (from Brooklyn) really worked hard to meet my financial needs and find the best car to suit my specific requirements! Awesome and exemplary customer service! Plus they have great co to meet my financial needs and find the best car to suit my specific requirements! Awesome and exemplary customer service! Plus they have great coffee! See you once a week! More