
Shelor Toyota
Christiansburg, VA
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2,019 Reviews of Shelor Toyota
Chad was very nice and easy to deal with. It was a pleasant experience overall. I would buy from Shelor and Chad again for my next purchase. pleasant experience overall. I would buy from Shelor and Chad again for my next purchase. More
Scott listened to my needs and was patient as I did test drive. He was knowledgable about the autos he was selling and financing and warranties. drive. He was knowledgable about the autos he was selling and financing and warranties. More
I was completely satisfied with my salesman and my overall visit to Shelor. Everyone I came in contact with this purchase was more than anyone could expect. Great Mary Louise Markey overall visit to Shelor. Everyone I came in contact with this purchase was more than anyone could expect. Great Mary Louise Markey More
Very good working with Mike very knowledgable friendly found a great car suited for my needs..... Had a great experience ... hope to continue working with him in the future found a great car suited for my needs..... Had a great experience ... hope to continue working with him in the future More
I can honestly say this was the first time I have driven off a car lot with a smile on my face. I will refer all my friends and family to Brandon and Dewey because I know if they treated me like that then t off a car lot with a smile on my face. I will refer all my friends and family to Brandon and Dewey because I know if they treated me like that then they will do the same for them. More
Corey is the most knowledgeable sales person I have ever dealt with - I could not come up with a question that stumped him. No matter how foolish my questions sounded he took them in stride and made me fee dealt with - I could not come up with a question that stumped him. No matter how foolish my questions sounded he took them in stride and made me feel like I was a genuis for thinking up that idea. When I made a counter offer to the price - he gladly made the several trips back and forth to his manager until we reached an agreement. He put in a lot of walking on my behalf and I really appreciated all his help. More
We have purchased several vehicles from the Shelor dealership and this is the 3rd Prius we have purchased from Pete Jones at Shelor. Pete is very easy to work with and worked hard to find the vehicle dealership and this is the 3rd Prius we have purchased from Pete Jones at Shelor. Pete is very easy to work with and worked hard to find the vehicle we were looking for at the price we were willing to pay. He does not pressure the customer but is always there to answer questions and assist in every way. We could have purchased the vehicle from another dealership that was much closer to us but because of our prior experience with Shelor and with Pete, we felt more comfortable working with Pete & Shelor. When we first considered a new Prius V, Pete was there to allow us to test drive - but did not pressure us. We were not quite ready at that time to purchase. After we considered it for a while & researched the prices and values for our old Prius's that we would trade in, we called Pete and told him what we might be interested in. He found it and came back to us quickly with the price and the offer for our trade-ins. At that time, we felt the price of the new one was reasonable but did not feel the trade-in offers were what we would expect so the difference was much more than we were willing to pay. We explained this to Pete and that we decided to just sell one of our Prius's and keep the other one for a while. After we advertised the one to sell, we had so much interest in it and people also expressed interest in our other Prius (which we did not intend to sell). We ended up selling both for $7000 more than the trade-in offer. We called Pete and he found the Prius V that we wanted and the price was reasonable so, we agreed to purchase it. He got it in within a day and we were able to close the deal. We have recommended Pete and Shelor to our friends. More
This was a pain-free experience in comparison with another experience of car-buying at a different Toyota dealership. Everything was explained well and I never felt pressured into buying something I another experience of car-buying at a different Toyota dealership. Everything was explained well and I never felt pressured into buying something I did not want. I would recommend this dealership to anyone. More
I gave the rating above that I did because Michael Rose was very helpful, answered all our questions, and was a pleasure to work with as I went through the very difficult process of deciding on which vehic was very helpful, answered all our questions, and was a pleasure to work with as I went through the very difficult process of deciding on which vehicle to get. He was patient, friendly, and spent the time necessary to help me in this process. This was a very big decision for me because I was looking for a vehicle different from what I have had in the past and that I was familiar with (Chevrolet). We looked at several there at Shelor Toyota as well as two other places. He did not pressure or try to push me into making a decision in anyway, which would have caused me to leave. He was great to work with. I highly recommend Mike Rose as a great salesman at Shelor Toyota to work with. More
This dealership is professional and welcoming. They greet you at the door and provide complementary refreshments, which is a nice touch. One sales rep in particular was especially helpful, Scott Poff. He gav you at the door and provide complementary refreshments, which is a nice touch. One sales rep in particular was especially helpful, Scott Poff. He gave out his personal cell phone number with the specific instructions to call him for absolutely question or anything he could help with, even on his days off. I had an unusual circumstance in regards to leasing a car, and Scott worked with me without any problems. He also kept me in the loop with all incentives and current discounts, which was very helpful. The only negative criticism I have for the dealership as a whole was getting a value for my traded car. I understand they need to make money too, but I feel my car was worth more (after referencing Kelley Blue Book) than what they paid me for it. More