Shelor Toyota

The sales staff is unfortunately sub-par. They lacked continuity and were poorly informed during the negotiation process. Sales Representative, Allyson, was not enjoyable to work with. John was more amia continuity and were poorly informed during the negotiation process. Sales Representative, Allyson, was not enjoyable to work with. John was more amiable and did not repeatedly misspeak as Allyson did. I feel their negotiation skills lack the minimal professionalism required for good customer service. The finance department was very kind; they were unfortunately very slow, but very informed on the legal matters of purchase, titles, and transfers. The staff in the service department was and is great. All the service departments maintain their reputation since my purchase. I appreciate that they are always friendly, professional, and timely. More

I thoroughly enjoyed working with Shelor Toyota. The salesmen I worked with, Chad & Mark both took their time with me and didn't apply any pressure. They allowed me to test drive several times to make salesmen I worked with, Chad & Mark both took their time with me and didn't apply any pressure. They allowed me to test drive several times to make sure I was comfortable with my decision. More

Great customer service from Andy Antienowicz, he was a joy to work with and was made to feel very comfortable during my car buying experience. I enjoyed the dealership tour and everyone I have worked wit joy to work with and was made to feel very comfortable during my car buying experience. I enjoyed the dealership tour and everyone I have worked with since my purchase. More

Excellent experience! I would definitely recommend Shelor Motor Mile based on my recent experience purchasing a new Toyota. John Nixon went the extra mile helping me and addressing all of my questions. He wa Motor Mile based on my recent experience purchasing a new Toyota. John Nixon went the extra mile helping me and addressing all of my questions. He was extremely knowledgeable and professional. Thank you, John! More

My experience at Shelor Toyota & Scion was a wonderful experience. This was my first time purchasing a car. I went to the dealership, having a general idea of what I was looking for, and Mr. Sco wonderful experience. This was my first time purchasing a car. I went to the dealership, having a general idea of what I was looking for, and Mr. Scott Poff was very helpful to explain the differences and benefits between the cars of which I was looking. He kindly rode with me as I test drove both vehicles. He made me feel comfortable to ask questions, was very professional, and made this entire process understandable and easy for me. He was patient and took the time to explain details, which as a first-time buyer, is extremely important. After I decided which car I wanted, he worked the price to get all incentives and manageable payments for my budget. Upon going to the finance center, Mr. Poff took me on a tour of the facilities of where I can get my vehicle serviced and other buildings/dealerships owned by Shelor. It was helpful as I needed to take in some additional information the next day and knew exactly where to go. Since my purchase, I have received a follow-up call from Mr. Poff asking how my new car was doing and checking to see if I had any questions. This was very much appreciated. I would absolutely recommend this dealership, more specifically Mr. Scott Poff, to anyone looking to purchase a new vehicle. More

correy harris was super friendly, tryed to help us with our payments.so we were able to get the vehicle we needed. he wasnt a pushy seller,like most people are...he let us take the time to figure out what our payments.so we were able to get the vehicle we needed. he wasnt a pushy seller,like most people are...he let us take the time to figure out what we wanted, correy was all around great dealer , ive had him the last three vehicles i bought, he does a outstanding job! i would go back to him and send others to him. More

I was completely comfortable from when I walked in the door to when I drove off in my car. The salesman was very helpful with understanding all parts of the buying process and keeping things rolling. I door to when I drove off in my car. The salesman was very helpful with understanding all parts of the buying process and keeping things rolling. I was definately recommend this dealership to everyone i come across. More

Chad is a very nice and honest guy. He knows Toyota well, can provide lots of information for me to make my choice. Good job! can provide lots of information for me to make my choice. Good job! More

It was the best experience we have ever had in buying a new car and we have bought many. The salesman was very knowledgeable and we did not feel hassled or rushed. new car and we have bought many. The salesman was very knowledgeable and we did not feel hassled or rushed. More

I am a returning customer due to the helpfullness and friendliness of Shelors employees. They call me their Toyota family which means alot. They also make me feel like family. Pete Jones called me throug friendliness of Shelors employees. They call me their Toyota family which means alot. They also make me feel like family. Pete Jones called me throughout the 3 years of my last vehicle just to make sure everything was ok and to see if anything was needed. It was nice to see that I wasnt forgotten as soon as I pulled off the lot or in a few months. More