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Shelor Toyota

Christiansburg, VA

4.8
2,016 Reviews
Call Dealership (540) 381-8417
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2230 Roanoke St

Christiansburg, VA

24073

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2,016 Reviews of Shelor Toyota

October 07, 2023

Very nice, helpful, and concerned with our needs. Accommodated our special circumstances. Beverly and all staff were great! More

by jstep2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverly Michele
Report | Print
Oct 09, 2023 -

Shelor Toyota responded

We're delighted to know that Beverly and the team at Shelor Toyota were able to accommodate your special circumstances. Thank you for sharing your positive experience with us!

Oct 09, 2023 -

jstep2 responded

We had a very pleasant experience with the Toyota dealer. Beverly was our sells person and she could have not been any more helpful and supportive of our needs and questions. We would recommend Beverly to all of our friends.

October 07, 2023

Very nice staff help you out and they had a nice waitroom with good coffee More

by Daniel
Recommend Dealer
Yes
Employees Worked With
Chris?
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Oct 09, 2023 -

Shelor Toyota responded

Daniel, thank you for leaving Shelor Toyota a five-star review! We are thrilled that our staff was helpful and that you enjoyed our waiting area. See you next time!

October 05, 2023

Our salesperson Steven Lancaster over and above sales and service.Excellent rating and will be highly recommending Steve and Toyota Shelor to family and friends. More

by samannafree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Lancaster
Report | Print
Oct 06, 2023 -

Shelor Toyota responded

We're delighted to know that Steven provided exceptional service during your visit at Shelor Toyota. Thank you for recommending us, we look forward to assisting you again in the future!

October 05, 2023

Great experience, Dustin was very helpful and kind as always. I highly recommend Shelor Toyota. More

by Lfain98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Oct 05, 2023 -

Shelor Toyota responded

We truly appreciate you taking the time to share your experience working with Dustin. Thanks for being a wonderful Shelor Toyota customer!

October 02, 2023

Corey Harris is a consummate professional. He kept us informed, was not pushy, and explained everything thoroughly. The office person, whose name I forget, was likewise all we could ask for. More

by Redoyd
Recommend Dealer
Yes
Employees Worked With
Corey Harris
Report | Print
Oct 02, 2023 -

Shelor Toyota responded

We're glad to know that Corey and our team at Shelor Toyota provided you with an excellent experience! When a customer says words like this, we know we're doing things right. Thank you for all your support!

September 28, 2023

Great service, knowledgeable and friendly. Clean waiting area.will recommend to family and friends. Thanks More

by Edselmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Sep 29, 2023 -

Shelor Toyota responded

We're delighted to know you had a great experience at Shelor Toyota and found our team knowledgeable and friendly. Thank you for recommending us to your family and friends, we truly appreciate it!

September 25, 2023

Purchased several vehicles at Shelor and yearly state inspection was part of the purchase. Now, the latest I can schedule a vehicle inspection is 3:00pm. Need to take a day off for that? More

by Perry
Recommend Dealer
No
Employees Worked With
Customer service
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Sep 26, 2023 -

Shelor Toyota responded

Perry, we're sorry to learn about the inconvenience you're experiencing with our inspection scheduling. We understand how valuable your time is, and we'd like to help find a solution that works for you. Please reach out directly so we can discuss this further and hopefully turn around your experience. Thank you, Customer Relations – cr@shelor.com

September 23, 2023

Stacey took care of me from start to finish. She made the experience easy and quick More

by Mule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Arnold
Report | Print
Sep 25, 2023 -

Shelor Toyota responded

Thank you for leaving Shelor Toyota a five-star review! We are thrilled that Stacey delivered a quick and easy experience. See you next time!

September 23, 2023

She's the best. Updated me when a truck came in with and without the options we wanted so we could get the best match for us. More

by elimn8r72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverly
Report | Print
Sep 25, 2023 -

Shelor Toyota responded

We're so glad to know that our team at Shelor Toyota was able to keep you updated and help find the perfect truck for your needs. Thanks for sharing this positive review!

September 23, 2023

Made an appointment for service and still had to wait 2 hours for service to begin. More

by shawnshu12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Report | Print
Sep 25, 2023 -

Shelor Toyota responded

Thank you for sharing your feedback. We apologize if it took longer than anticipated to complete our services and will work to improve. Your patience is appreciated, and we look forward to assisting you next time. -The Shelor Toyota Team

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