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Shelor Toyota

Christiansburg, VA

4.8
2,059 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,059 Reviews of Shelor Toyota

September 02, 2023

I drive all the way from Buchanan, Va bypassing the Roanoke dealership. What does that tell you. More

by glasslassstudios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Two, that I didn't get. Then Cory.
Sep 05, 2023 -

Shelor Toyota responded

Thank you for making the drive out to Shelor Toyota for service! We appreciate your loyalty and five-star review.

September 01, 2023

This dealer has excellent customer service and very professional in their dealings with us. They were flexible on the value given to our trade-in. The out the door price was well explained, as were o More

by cdharbourt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natavis, Brian Love
Sep 05, 2023 -

Shelor Toyota responded

Thanks for the feedback, cdharbourt! We're glad to know you had a good experience with our team at Shelor Toyota. Your comments about our professionalism and customer service are much appreciated. Enjoy your new ride!

August 29, 2023

Always excellent service! ! Bought both my vehicles here, have always had them serviced here! Very professional and reliable… More

by Spreston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 29, 2023 -

Shelor Toyota responded

We're delighted to know you've had consistently excellent service with us at Shelor Toyota. Thank you for trusting us with both your vehicle purchases and their maintenance!

August 28, 2023

Professional, efficient, answered all questions, on time, easy to get appointment, personnel knowledgeable and courteous. Thank you More

by ckpeery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Aug 29, 2023 -

Shelor Toyota responded

We're glad to know you found our team at Shelor Toyota to be so professional, efficient, and courteous. We strive for that kind of service! Thank you for your positive feedback.

August 27, 2023

Very easy to deal with. Friendly staff. Will def recommend to friends. Well worth the 2 hour drive More

by HL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, Ryan
Aug 28, 2023 -

Shelor Toyota responded

Thank you for your kind words! We appreciate your support and recommendation here at Shelor Toyota. Enjoy the ride!

August 25, 2023

The whole experience was very positive. The salesman was very helpful . Would recommend you .highly. More

by Jarrell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen, Cary
Aug 25, 2023 -

Shelor Toyota responded

Jarrell, we are so glad you had a positive experience with the Shelor Toyota team! Thank you for the five-star review!

August 24, 2023

This dealership has worked me in on two different occasions for service. The vehicles serviced were purchased from another dealership. I will continue to seek their services. More

by gdrweb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Aug 25, 2023 -

Shelor Toyota responded

We're delighted to know that our service department at Shelor Toyota has been able to assist you effectively! We appreciate your continued support and look forward to serving you again down the road!

August 23, 2023

They are very helpful with whatever I'm in service department to have done to my car. Treat me respectfully anytime I call or come in. More

by Honda fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know any names
Aug 23, 2023 -

Shelor Toyota responded

We're glad to know that you've had a positive experience with our service department at Shelor Toyota. We always strive to provide respectful and helpful service, whether it's over the phone or in person. Thanks for your review!

August 22, 2023

Was kind and curious. Abigail help in getting the truck I wanted.thank you Brian love More

by Richardbelcher1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Love
Aug 22, 2023 -

Shelor Toyota responded

Congratulations on the new truck! We are thrilled that Abigail and the rest of our Shelor Toyota team were able to provide such excellent service to you throughout the buying experience. Have a great day and enjoy the ride!

August 22, 2023

Service department was very fast and efficient for our first 5000 mile check up. Very friendly 😊 More

by hokiemike5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Aug 23, 2023 -

Shelor Toyota responded

It was our pleasure to deliver prompt and courteous professionalism! Thanks for choosing Shelor Toyota for your 5k-mile service!

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