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Shelor Toyota

Christiansburg, VA

4.8
1,994 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,994 Reviews of Shelor Toyota

February 26, 2025

From the beginning to end it was an unexpected level of excellence from all involved. I will never buy a car anywhere else More

by angiekratz453
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian love, Mike in financing
Feb 26, 2025 -

Shelor Toyota responded

We're delighted to hear that your experience with Shelor Toyota exceeded expectations! Thank you for choosing us, and we look forward to assisting you again in the future.

February 26, 2025

Matthew, was very professional and helpful. Friendly staff. Nice and clean facility. Always returned phone calls.i have used Shelor for maintenance and buying. Close to where I live. Very conv More

by cocoa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew, and finance person. Don't remember name.
Feb 26, 2025 -

Shelor Toyota responded

Thank you for sharing your experience with us! We're delighted to hear that Matthew and the team at Shelor Toyota provided professional service in a friendly environment. We appreciate your continued trust in our dealership for both maintenance and purchasing needs.

February 26, 2025

Always fast and keeps you informed about everything going on. This is the only ones I allow to service our vehicles. More

by Haley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Feb 27, 2025 -

Shelor Toyota responded

Haley, thank you for trusting Shelor Toyota with your vehicle service needs! We're glad to keep you informed and provide quick service. We appreciate your loyalty!

February 16, 2025

Had a great experience working with John Nixon on the purchase of our 2025 Toyota Grand Highlander. It was very pleasant. John took the time to explain all the options on the vehicle and when we took pos More

by mwhitaker7557
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nixon, Sheena
Feb 17, 2025 -

Shelor Toyota responded

Thank you for sharing your positive experience with John and the team at Shelor Toyota! We're delighted to hear that he made sure you felt valued and informed throughout your 2025 Toyota Grand Highlander purchase. Enjoy every mile in your new vehicle, and we appreciate the recommendation!

February 14, 2025

I took my car in for state inspection. I couldn’t have been treated better. Fantastic service. More

by Mds6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Feb 14, 2025 -

Shelor Toyota responded

We are so glad to hear that our team took excellent care of you and your vehicle's inspection! Thanks for choosing Shelor Toyota.

February 11, 2025

Well organized. Great customer focus. Performed the work well. Overall it was a good experience. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam and Don, the driver
Feb 11, 2025 -

Shelor Toyota responded

Jeff, thank you for the kind words about our service at Shelor Toyota! See you down the road!

February 11, 2025

Great salesmanship informative about the vehicle acomadating the process of finalizing the sale was smooth in a timely manner and had no pressure for a sale More

by Tlpickett52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan and Chris
Feb 12, 2025 -

Shelor Toyota responded

We're delighted to hear that you had a smooth and pressure-free experience with us at Shelor Toyota. Our team strives to provide informative service, so it's great to know we met your expectations. Thank you for choosing us!

February 08, 2025

Just have concerns that a vehicle with less than 15 K has to have the front in alignment. I read the alignment sheet and concerned about toe being off that far in one tire. If the alignment was completed bef More

by tj0033tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Feb 10, 2025 -

Shelor Toyota responded

We understand your concerns about the alignment, and we apologize for any inconvenience this may have caused. Please feel free to reach out directly if you'd like us to provide more information or discuss your experience in detail. Thank you, Customer Relations – cr@shelor.com

February 08, 2025

Service has always been great! I have dealth with Stacy for a number of years. She is outstanding!!! More

by wjgarst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
Feb 10, 2025 -

Shelor Toyota responded

Thank you for trusting Stacy and the Shelor Toyota team with all of your service needs. We look forward to seeing you next time!

February 06, 2025

Fast, efficient. I just walked in. No appointment for oil change and tire rotation. Done in less than 30 minutes More

by Cozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Feb 07, 2025 -

Shelor Toyota responded

We're delighted to hear about your speedy and efficient experience at Shelor Toyota! Our team is always ready to provide quick service, even without an appointment. Thanks for choosing us!

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