
Shelor Toyota
Christiansburg, VA
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2,042 Reviews of Shelor Toyota
Very clean. Greeted immediately upon entering Service area. Fast and excellent service.Dustin is very professional and friendly. Greeted immediately upon entering Service area. Fast and excellent service.Dustin is very professional and friendly. More
Best dealership service I have ever received. Tammy, the service representative, was extremely knowledgeable, diligent (following up on, and responding to questions that I had asked, and that ver Tammy, the service representative, was extremely knowledgeable, diligent (following up on, and responding to questions that I had asked, and that very promptly!), and polite through the whole process. The technician was honest/trustworthy and did careful, excellent work. This is a wonderful place to take your Toyota! More
Good quick reliable service. Took the vehicle in a day early for scheduled service and they worked it in the same day I took it in. This has happened on prior occasions. Took the vehicle in a day early for scheduled service and they worked it in the same day I took it in. This has happened on prior occasions. More
Dealer unable to diagnose navigation problem. Charged me to give me the same symptoms I gave them. Said there is no way to diagnose the problem and want to charge me almost $200 to replace the Charged me to give me the same symptoms I gave them. Said there is no way to diagnose the problem and want to charge me almost $200 to replace the memory card which may or may not fix the problem - NO REFUND! They did satisfactorily repair my brakes. More
Great experience with Matthew and staff at Shelor Toyota! Yesterday afternoon I found a 2022 4Runner that they had available, and are incredibly difficult to find. After speaking with Matthew he was able to Yesterday afternoon I found a 2022 4Runner that they had available, and are incredibly difficult to find. After speaking with Matthew he was able to work the whole deal over the phone including a trade in estimate which made everything really painless. I was 4.5 hours away from their dealership and Matthew as well as the lady in finance stayed until after closing time to make sure we got the deal done. I am very thankful to them for that. Great job Shelor Toyota. I will be back. More