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Shelor Toyota

Christiansburg, VA

4.8
2,086 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,086 Reviews of Shelor Toyota

July 09, 2022

We had the pleasure of working with Jonathan and Ryan. Ryan closed the deal. Absolutely could not ask for any better customer service than what we received. Very helpful and very knowledgeable. Would defi More

by Matt94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wildman
Jul 11, 2022 -

Shelor Toyota responded

Matt, your review is everything we hope to see! We're thrilled Jonathan and Ryan delivered professional assistance that shaped an exceptional experience and earned Shelor Toyota your confidence. We hope to work with you again!

July 08, 2022

Great service. Fast process. Thanks to Brian Love and the shelor toyota team for assisting. More

by gravely27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Love
Jul 11, 2022 -

Shelor Toyota responded

Thanks for your review! We're delighted Brian and the rest of the team provided excellent service that shaped a positive Shelor Toyota experience. Until next time!

July 08, 2022

Excellent staff You guys always take care of me for all my service needs appreciate it More

by gregg
Recommend Dealer
Yes
Employees Worked With
All of them
Jul 11, 2022 -

Shelor Toyota responded

Gregg, your review is music to our ears! We're delighted our team has consistently welcomed you with fantastic service that's made you feel valued as a Shelor Toyota customer. Until next time!

July 08, 2022

Ben Vance was amazing. He knew exactly what we wanted and found it! Highly recommend Ben and Shelor! More

by Annrierson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Vance and Heather
Jul 11, 2022 -

Shelor Toyota responded

Your review is what we love to see! We're thrilled Ben delivered attentive service that accommodated your needs. All of us at Shelor Toyota are grateful to have earned your confidence, thank you!

July 08, 2022

Great service. Quick and friendly personnel. Comfortable waiting area. Explanation of service was very good at checkout. More

by alicewelford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name
Jul 11, 2022 -

Shelor Toyota responded

Thanks for your review, Alice! We're delighted our team welcomed you with prompt, friendly, and communicative service and an accommodating waiting area. We hope to see you again at Shelor Toyota!

July 07, 2022

They were really nice and super helpful. They have a better selection than any car lot I have ever been to and if they don't have it they will go out of their way to try to get it. More

by sam91082
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moore
Jul 08, 2022 -

Shelor Toyota responded

Thank you for the review. We're glad to hear that our team was helpful and had a great selection. See you next time here at Shelor Toyota!

July 07, 2022

From the moment I walked in until the moment I left with my vehicle they were courteous, kind, knowledgeable, and efficient. I appreciate Tammy Niles helping me today. More

by kmungo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Niles
Jul 08, 2022 -

Shelor Toyota responded

Thank you for your glowing review! We're delighted Tammy and the rest of the team welcomed you with friendly, professional assistance throughout the process. We hope to work with you again at Shelor Toyota!

July 07, 2022

I was at the shop around 6/27. Dustin was the person I,dealt with and he was great. The waiting area is always clean and comfy. Love Shelor. More

by ShaMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jul 07, 2022 -

Shelor Toyota responded

Dustin and the team are always happy to help you out! Thank you for your wonderful review and we will see you next time!

July 07, 2022

Fast, friendly, efficient service. Glad to get an oil change, tires rotated, new key fob battery, and state inspection- all in one visit. More

by KMF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy
Jul 08, 2022 -

Shelor Toyota responded

Thanks for your review! We're delighted we could welcome you with timely, quality assistance that efficiently accommodated all your service needs. Many safe and happy miles from the Shelor Toyota team!

July 06, 2022

Great dealership and service but this time we are dissatisfied as they waited one hour after our appointment time to start the service which was only oil change and it took them 45 minutes to finish More

by jcraja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jul 07, 2022 -

Shelor Toyota responded

We are sorry to hear your appointment went longer than anticipated. This is not the communicative and efficient service we pride ourselves on, and we will be sure to address this with our team. We appreciate your feedback, and if there is anything else you would like to discuss regarding your visit, please feel free to reach out to us. Thank you, Customer Relations – cr@shelor.com

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