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Shelor Toyota

Christiansburg, VA

4.8
1,996 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,996 Reviews of Shelor Toyota

February 02, 2022

Efficient, good value, courteous , free car wash, bought both cars from Shelor, surprised by their improved service More

by Rj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy
Feb 03, 2022 -

Shelor Toyota responded

It's wonderful to hear your feedback. Thanks so much for letting us know we're doing a great job. We hope to see you at Shelor Toyota again next time!

February 02, 2022

The service department goes above and beyond to accommodate your needs. Eric and Dustin were both very helpful today! More

by Cjshelburne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Dustin
Feb 02, 2022 -

Shelor Toyota responded

Thank you so much for trusting the Shelor Toyota team to take care of your vehicle. We appreciate you saying that we went above and beyond to be accommodating.

January 30, 2022

This was the second vehicle I purchased from Shelor Toyota and used the same salesman, Ryan. He was great. If and when I need another I will definitely ask for Ryan again. More

by hojope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 31, 2022 -

Shelor Toyota responded

Congrats on your most recent purchase! We are glad that Ryan worked hard to ensure that you had an excellent experience. --The Shelor Toyota Team

January 30, 2022

I have dealt with this dealership for many years. They are always courteous, helpful, and very responsive to any of my vehicle needs. Our salesperson, Corey, was great to work with and highly professional More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Harris
Jan 31, 2022 -

Shelor Toyota responded

Hi Dan, thank you for continuing to trust the Shelor Toyota team! We are glad that we've been responsive, courteous, and helpful. We appreciate your confidence in us and we'll see you again next time.

January 29, 2022

Ever since I bought my Tacoma, Shelor had been great to work with. They are friendly and do a great job servicing my vehicle. More

by lwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know names. But everyone had been super to work with.
Jan 31, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Shelor Toyota team. Drive safely in your Toyota Tacoma, and we hope to see you back again down the road!

January 28, 2022

The salesperson, Kay, was great! He answered my questions and didn't pressure me. The finance manager was polite and informative and he too, didn't pressure me into buying anything extra. He showed me my opt More

by clemsontiger3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Boa-Amponsem
Jan 28, 2022 -

Shelor Toyota responded

Thank you for sharing how satisfied you are with your Shelor Toyota purchase experience! Kay and the team here will be so pleased to see that their pressure-free approach was exactly what you were seeking. We apologize for the lack of response to your inquiries about accessories for your vehicle and will share this feedback with our team to ensure we're always going the extra mile to provide a timely response. We won't be able to reach out to you without your name, so we encourage you to contact us at cr@shelor.com so we can find you the information you're seeking. Thank you.

Jan 28, 2022 -

clemsontiger3 responded

My name is Jeremiah Parrott-Pattison. My number is (540) 691-3061.

Jan 31, 2022 -

Shelor Toyota responded

Thank you, Jeremiah. We appreciate this information and will reach out to you shortly.

January 28, 2022

Always helpful and courteous. Will not buy a vehicle elsewhere. Best around and worth the drive. More

by hhammondrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizibeth
Jan 31, 2022 -

Shelor Toyota responded

We are proud to have earned your loyal business! Thank you for leaving a five-star review of Shelor Toyota, we look forward to welcoming you back next time. Safe travels!

January 27, 2022

My salesman Brian delivered great customer service. Always knowledgeable and helpful. Reviews all the options and worth the drive. More

by Lindabrhodes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 28, 2022 -

Shelor Toyota responded

Thank you for giving Brian a special shoutout for his excellent customer service. We are glad that he was knowledgeable, helpful, and wonderful to work with.

January 26, 2022

Great price, Great service. Streamlined process always. I’ve bought 4 vehicles from out of State. I drive 3 1/2 hrs to Shelor to do business with them! More

by jfrancis1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brain Love
Jan 26, 2022 -

Shelor Toyota responded

It is truly great to hear that you had an exceptional experience with the Shelor Toyota team! We're pleased that your purchase experience has always been seamless and streamlined. We are grateful for your business and honored that you make the long trip out to see us! Thank you, and happy driving!

January 26, 2022

Very fast service, finished faster than expected. Pleasant waiting area. Free water, electricity ports, and tables for waiting. Guy doing the service was friendly and explained everything perfectly. More

by ryue2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jan 27, 2022 -

Shelor Toyota responded

We are thrilled that our team exceeded your expectations and gave you a great experience! Thank you for choosing Shelor Toyota and for stopping by to leave a review. We hope to welcome you back for your future service needs!

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