Shenango Honda

I've had a number of bad dealings with this dealership. The Salespeople aren't allowed to sneeze without getting written permission from "Management". I was forced to stand there waiting for over an hour The Salespeople aren't allowed to sneeze without getting written permission from "Management". I was forced to stand there waiting for over an hour at one point before someone finally helped me. During this time, I got to see some of the manipulation in action and "Management" singing and acting as unprofessional as I've ever seen anyone act. Next, I was lied to regarding the inventory of a car that was sold, then suddenly was available again, only to be sold yet again. Finally, don't even BOTHER trying to trade a vehicle in unless you are happy with being offered 1/2 of the Kelly Blue Book trade in value for a car in FAIR condition, even when it is in good condition. More

I purchase my new Honda CRV's through the online process and don't deal with the salesman in the dealerships. I determine the fair selling price and fair trade in value from Kelly Blue Book or Edmonds and and don't deal with the salesman in the dealerships. I determine the fair selling price and fair trade in value from Kelly Blue Book or Edmonds and conduct my purchase online. When I contacted Shenango Honda, they gave me a competitive selling price online and asked me to stop in to the dealership for a trade in value,which I did. An hour later, after talking with a salesman who tried to begin the process over again, I was given a price that was significantly higher than the selling price emailed to me previously. They wasted my time and treated me in a condescending and arrogant manner. The general manager is a real jerk. If you want competitive pricing, outstanding customer service, no "good cop/bad cop" dealing between the sales manager and the salesman, go to Preston Honda in New Castle, PA. You won't be sorry. I purchased my last two Honda CRV's from Preston and they gave me a deal that beat Shenango Honda and The Honda Store in Boardman. They're a pleasure to deal with and only a short drive away from Hermitage. More

This Honda dealer is a rip off. Their service department is willing to lie about what needs to be fixed and take your money without hesitation. I took my Odyssey in for the sliding door to be looked at. I is willing to lie about what needs to be fixed and take your money without hesitation. I took my Odyssey in for the sliding door to be looked at. It was not working well. They told me that it needed over $600 worth of repairs. They told me it needed a new latch and that I needed to replace the electrical switch boxes. I asked if only the latch could be replaced and they said the the switches were rusted and needed to be replaced as well. I left without doing the repairs. (Too much money.) I went to Autozone and bought the service manual for my car and dove in to the project. I noticed really quickly that my door had never been looked in to. There was a piece of plastic that protected the door from weather and water and it was perfect. (Never been touched condition.) Once removed...it is hard to replace perfectly. The two electrical switches I was supposed to replace were flawless. They still looked brand new. (No rust.) The only thing they were right about was the latch...it needed to be replaced. I did the project for $120. Do not believe what they say. I will never take my car there again! More

I took my car to Shenango Honda repeatedly for the same problem and they were unable to fix it. I took it to Preston Honda to be fixed and they fixed it immediately. Apparently, the problem was caused by problem and they were unable to fix it. I took it to Preston Honda to be fixed and they fixed it immediately. Apparently, the problem was caused by the mechanics at Shenango in the first place when I had the car in for a different reason. More