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Sheridan Ford
Wilmington, DE
328 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 328 reviews
September 04, 2021
Fast straight forward oil change at a reasonable price, complementary coffee, nice waiting room with windows of the shop. Even ran my truck through the car wash. Excellent experience complementary coffee, nice waiting room with windows of the shop. Even ran my truck through the car wash. Excellent experience More
by Mwarren
Employees Worked With
Josh
Helpful September 01, 2021
Sheridan Ford saw me with no visit scheduled. The fixed a piece of trim that was coming off the vehicle at no charge and we’re pleasant to do business with. piece of trim that was coming off the vehicle at no charge and we’re pleasant to do business with. More
by macgoddard1
Employees Worked With
Joshua Martinez
August 31, 2021
Service writer John was very respectful and thorough. Waited on me in no time flat after previous customer, found my part , estimated price of job and had me out in an hour or so all with no appointment. Waited on me in no time flat after previous customer, found my part , estimated price of job and had me out in an hour or so all with no appointment. Very happy and cost was reasonable too. More
by Johnsonjohn
Employees Worked With
John
August 29, 2021
Staff was not friendly. And failed to provide complimentary car after completing mr repair to me until requesting, then they ran vehicle through the car wash and didn’t even dry it off leaving complimentary car after completing mr repair to me until requesting, then they ran vehicle through the car wash and didn’t even dry it off leaving water spots. Service was terrible More
by Cyrn1032
Employees Worked With
John
August 27, 2021
Friendly and quick, but frustrating! Brought Toyota Higlander for the works....have brought several times before. This time and last, no oil change light reset. Service light on, told can't run diagn Higlander for the works....have brought several times before. This time and last, no oil change light reset. Service light on, told can't run diagnostics, don't have the capability for a Toyota. So now we've got to pay a Toyota dealership to do, what was already paid for with"the works" Feels like we have wasted time and money, not sure we can trust what was actually completed vs what was checked off. Unfortunately this happened on the last service for the Toyota as well! More
by D_Butler_did_it
Employees Worked With
Can not remember.
August 27, 2021
Waited 3 weeks for an appointment to reprogram power steering module and oil change the dealership did not even look at may vehicle on the scheduled day of service. Why make an appointment if you can ev steering module and oil change the dealership did not even look at may vehicle on the scheduled day of service. Why make an appointment if you can even look at it. Service manager was honest and explained they are very short staffed. Thanks Joe Biden and all of the free hand outs! More
by Jd
Employees Worked With
No idea
