Sheridan Ford
Wilmington, DE
Filter Reviews by Keyword
By Type
Showing 328 reviews
Quick visit 3/6 This was a recall of airbag visit which was quickly completed, efficiently done as I watched through the window and the writers handling check in and This was a recall of airbag visit which was quickly completed, efficiently done as I watched through the window and the writers handling check in and check out were very friendly More
Service dept After my truck was misdiagnosed by another dealership I took my baby to Sheridan Ford and Tara and her team fixed her right up. Awesome service and After my truck was misdiagnosed by another dealership I took my baby to Sheridan Ford and Tara and her team fixed her right up. Awesome service and excellent communication from them! More
From arrival to paying amazing service Excellent from arrival to paying the "best" Tara all the way to wonderful Jeanne the best all the way around. Simply incredible. Cant go wrong with th Excellent from arrival to paying the "best" Tara all the way to wonderful Jeanne the best all the way around. Simply incredible. Cant go wrong with this dealership I purchased my last 3 vehicles here also. More
Service Stop in for Oil change. Service from John and his tech Jamil was Excellent! Many Thank you(s) Was running a little late. They were able to ad Stop in for Oil change. Service from John and his tech Jamil was Excellent! Many Thank you(s) Was running a little late. They were able to adjust to my schedule. And have me back on the road with in the hour. Thank you!! More
Wasn’t really happy with my experience Just want to say the Salesman in the showroom was BEYOND excellent! He was the only thing that made this PERFECT. I HAD TO PICK MY CAR UP after hou Just want to say the Salesman in the showroom was BEYOND excellent! He was the only thing that made this PERFECT. I HAD TO PICK MY CAR UP after hours so I had to deal with the showroom people. Even some issues there But thanks to this one guy he made all the difference in the world More
Excellent experience This was our first new car we bought. Awesome experience with very professional and caring staff. Quasha explained us "newbies" everything very well a This was our first new car we bought. Awesome experience with very professional and caring staff. Quasha explained us "newbies" everything very well and did not push to upsell but everything to meet our expectations and needs. Thank you again! More
Excellent Sales and service Tara is always awesome every time I come in for service. She explains everything very well and she doesn’t try to upsell unnecessary work. The facil Tara is always awesome every time I come in for service. She explains everything very well and she doesn’t try to upsell unnecessary work. The facilities in the service waiting area are very comfortable. More
Very professional and reasonable prices They are very professional know everything about my truck. They are very helpful and knowledgeable and have the best prices around. They hav They are very professional know everything about my truck. They are very helpful and knowledgeable and have the best prices around. They have a nice waiting room and were very polite with me. This is the only place I trust with my vehicle. More
Vehicle purchase After my own indecisive vehicle hunt the dealership was able to come up with the perfect vehicle for me I know they went through many hoops to get i After my own indecisive vehicle hunt the dealership was able to come up with the perfect vehicle for me I know they went through many hoops to get it and delivered it on my very short time line More
Tire rotation and air pressure check Got my first oil change for a new F-150, the "works". Not sure the tires were rotated since the box for tire rotation wasn't checked on the paperwork Got my first oil change for a new F-150, the "works". Not sure the tires were rotated since the box for tire rotation wasn't checked on the paperwork like it was done for the oil and filter change. The tires were brand new and its tough to tell if they were rotated. Plus my air pressure was still at 31 psi when I checked it after the service even though the manufacturer suggests 35 psi. I would think when rotating the tires you would adjust the pressure at the same time. I was told that 28-32 psi is perfectly fine by the servicer manager. More