Sheridan Ford

Scammed and BSed Brought my 2013 Fiesta in for an oil change and to remove a nail from my tire and patch it. My “appointment” was at 7:30am. At 11am the tech, Ken, cal Brought my 2013 Fiesta in for an oil change and to remove a nail from my tire and patch it. My “appointment” was at 7:30am. At 11am the tech, Ken, called to verify what I needed done and to tell me I needed a new air filter and cabin filter. At 2pm I called to see what was going on (hours for a simple oil change and patch?) he said he was waiting on the cabin filter to be delivered. Finally around 4:45pm called to tell me work was done. And that the nail didn’t puncture so they didn’t patch it. And that my car doesn’t even have a carbon filter to need replacing. So why was my car there for 8 hours? And why didn’t he tell me at 2 when I called that the nail didn’t puncture? And why would a technician at a ford dealership not know that a Fiesta doesn’t have a carbon filter? Seems like a lot of xxxxxxxxxxxx went on all day. And I was scammed into an air filter that I didn’t need. Will be going elsewhere next time for sure More

Fender bender Had a minor accident and our truck looks like new where it was fixed. Great job, would recommend this shop to anyone looking for good service and a r Had a minor accident and our truck looks like new where it was fixed. Great job, would recommend this shop to anyone looking for good service and a reasonable price. More

Honest, knowledgeable staff. Quick response time The staff at Sheridan is wonderful. I found such a good deal on a new Ford Raptor I drove all the way from Pennsylvania to Sheridan Ford to purchase The staff at Sheridan is wonderful. I found such a good deal on a new Ford Raptor I drove all the way from Pennsylvania to Sheridan Ford to purchase my vehicle More

Wonderful service Amazingly fast and friendly service. My service advisor is always kind and helpful and welcoming. I was in and out very quickly. Thank you for everyth Amazingly fast and friendly service. My service advisor is always kind and helpful and welcoming. I was in and out very quickly. Thank you for everything. More

Great buying expierence Great sales and management team. Johnel covered all the bases,questions and anything else you could think of. He was very thourough and accommodating. Great sales and management team. Johnel covered all the bases,questions and anything else you could think of. He was very thourough and accommodating. Thanks! More

Friendly courteous and competent service. Very nice people that aim to please you. The waiting area is comfortable and supplied with refreshments such as coffee juices and water for y service. Very nice people that aim to please you. The waiting area is comfortable and supplied with refreshments such as coffee juices and water for your pleasure They even wash your car after servicing it. This is greatly appreciated. Sheridan you are doing a good job in keeping me happy More

Buying car with ease I have been going to Sheridan ford for years. Wonderful service and it is a stress free sales experience. I recommend them to everyone. Gary Ford i I have been going to Sheridan ford for years. Wonderful service and it is a stress free sales experience. I recommend them to everyone. Gary Ford is my salesperson of choice. More

Very good Good service only complaint would be I would have liked a call on marginal items that will need replacing soon. Would have replaced them at this time Good service only complaint would be I would have liked a call on marginal items that will need replacing soon. Would have replaced them at this time . More

Excellent Routine Maintenance Sheridan Ford provides excellent service. I came in for a routine oil change and inspection and the staff was very helpful in setting my appointment a Sheridan Ford provides excellent service. I came in for a routine oil change and inspection and the staff was very helpful in setting my appointment and getting me out as promptly as possible. Tara did a great job reaching out to me in advance of my appointment to let me know they were expecting a busy day of customers. More

Great Service Always get great service. Team is extremely courteous and helpful. One little blip. On the Ford F250, when they put my tires on, they only put 60 Always get great service. Team is extremely courteous and helpful. One little blip. On the Ford F250, when they put my tires on, they only put 60 lbs of air in. I was at the top of the Delaware Memorial Bridge when my air pressure light went off as I left the dealer & went straight to work. The front tires require 75 lbs & the back tires require 80 lbs. Everything else was great work! More