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Sheridan Nissan

New Castle, DE

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Reviews
Vehicles
4.6
525 Reviews
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114 S Dupont Hwy

New Castle, DE

19720

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Showing 525 reviews

January 23, 2026

Everything was ok until I got on 95 this morning all of my tires had different readings one was 36 one was 34 , 33 35 when I came there I had them all set on 33 psi More

by Nitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you for sharing your experience with us. We apologize for any inconvenience with your tires. Our team will work towards ensuring this doesn't happen again. We appreciate your feedback and hope to serve you better in the future. Drive safe! #CustomerSatisfaction #ContinuousImprovement- Chip Sheridan

January 23, 2026

Michelle, the service clerk was great, she went out of her way to have someone take my car a ride to make sure my transmission was fine. Great job by her and the service crew. Well done. More

by mjbiondi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you for your kind words! We are proud to have Michelle on our team and we are thrilled to hear that she went above and beyond to ensure your satisfaction. Our service crew is dedicated to providing excellent service to all of our customers. Thank you for choosing us.- Chip Sheridan

January 20, 2026

I have been a oil member with ever vehicle I have purchased at Sheridan Nissan and would not have it any other way. They always do a wonderful job and give great customer service! I would highly reco More

by reedshirl40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N,A
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you so much for your kind words and loyalty! We strive to provide top-notch service to all of our customers, and we are honored to have earned your trust with each purchase. It's always our pleasure to assist you, and we look forward to continuing to exceed your expectations in the future. #SheridanNissanDelivers- Chip Sheridan

January 20, 2026

Service was fast and staff was friendly and informative. Would definitely recommend for service needs. More

by chemgirl417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you so much for your positive feedback! Our team works hard to make sure our customers are taken care of and we're thrilled that you had a great experience. We appreciate your recommendation and look forward to serving you again in the future.- Chip Sheridan

January 19, 2026

My car was taken in a tow truck, malfunction alert and they were not able to find a cause. The people at the phone very short and comment politically incorrect. I hope I would never need to take my cat ba More

by perrocurioso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you for bringing this to our attention. We apologize for any inconvenience you experienced and will be sure to address and improve on our communication and service. We value your feedback and hope to have the opportunity to regain your trust in the future.- Chip Sheridan csheridan@sheridanautogroup.com 302-319-3951

January 18, 2026

The mechanics were very knowledgeable of the car issues and provided quick service. The front desk staff were friendly and helpful. More

by Nunya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Apr 06, 2026 -

Sheridan Nissan responded

Thank you for your review! We're thrilled to hear that our mechanics were able to efficiently resolve your car issues and that our front desk staff provided friendly and helpful service. We strive to provide the best customer experience possible.- Chip Sheridan

January 18, 2026

Good service and friendly staff we will be returning here from now on for services More

by briannagrinnage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service and staff. We look forward to seeing you again soon! #happycustomers #greatservice- Chip Sheridan

January 18, 2026

I thought you guys were very courteous Austin, who checked my car in. I really appreciated him and also met who was like my service advisor. I thought they were very kind courteous and knowledgeable. More

by leggsdiamond57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Austin
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you for taking the time to leave such a positive review! We're thrilled to hear that our team at [Business Name] provided courteous and knowledgeable service. We'll be sure to pass along your praises to Austin and your service advisor. Thank you for choosing [Business Name] for your automotive needs!- Chip Sheridan

January 18, 2026

Took my Pathfinder in for an oil change and they adjusted tire pressure and washed it as well. Awesome service! Thank you. More

by Lydia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you for choosing our business for your oil change needs! We are thrilled to hear that you had a positive experience and we appreciate your kind words. We hope to see you again in the future for all of your vehicle maintenance needs.- Chip Sheridan

January 16, 2026

Quick and friendly service with a smile. Very reasonably priced. Not pushy about optional services. More

by 611thirteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Apr 06, 2026 -

Sheridan Nissan responded

Thank you for your kind words! We pride ourselves on providing excellent and affordable service with a smile. Your satisfaction is our top priority! Can't wait to see you again.- Chip Sheridan

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