
Sherman Chevrolet Cadillac
Sherman, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service was professional and successful. Time spent was acceptable and communication was very good! Well done. Time spent was acceptable and communication was very good! Well done. More
Everyone was so friendly. They were so welcoming as soon as I got there. Rocky Watson and Chad helped me get the best deal for my car!!! I am so thankful for those two gentlem They were so welcoming as soon as I got there. Rocky Watson and Chad helped me get the best deal for my car!!! I am so thankful for those two gentleman. They helped me get my dream car! More
I recently purchased a vehicle via cash from this dealership that i had located online. When we picked up the vehicle our salesman was not there but told us Brandon would take care of us. Brandon r dealership that i had located online. When we picked up the vehicle our salesman was not there but told us Brandon would take care of us. Brandon rushed us, refused to wash the car after I signed the dotted line even though initially told me he would, and left me with an empty tank of gas, great service right? Now I finally washed the car and I notice there is damage on the front bumper and it's pushed in. I go back and look at the photos to see if it was there prior to my purchase, and it sure as xxxx was. Their records didn't indicate any damages and showed a carfax with no accidents. I reach out and provide proof it was there prior to me taking it off the lot and they agree but the sales manager Ryan Roberts says, well you bought a used vehicle sorry nothing we will do, you should have seen it and said something. If there was damage they should notify the consumer before purchasing, I'm not a car expert, and it's not something that stands out when the car isn't clean which they refused to do. I asked for the advertising photos and somehow no one can provide the proof it was there when they took it and showed in the advertised photos for sale. No one can prove when they put the sticker on the vehicle the amount included a reduction for damage, but they tell me they consider all those factors, but had that been considered it should be disclosed to the consumer. I will make sure every opportunity I get I will let everyone know how this business is ran, that is sneaky, unprofessional, and false advertising. BEWARE!! photos they use on their website to advertise their vehicles are not accurate and per their manager if there is damage when they take it in on their lot, they supposedly consider in sales price before they lost it but wont let the consumer know. NEVER BUY FROM HERE!! I am now the consumer that was never made aware the front bumper was pushed in and out of alignment. I'm not the car expert they are, but shame on me ive learned my lesson, next time ill try and find a body man to go with me to buy the vehicle, now im driving a $64000 vehicle with damage! Shame on you! STAY AWAY FROM THIS PLACE! More
Good service and short wait time. See you next I need service. Thank you service teAm. See you next I need service. Thank you service teAm. More
My team at Sherman Chevrolet busted their butts getting my car car back into running order. Stone my adviser and Justin Doss Service manager went what I consider "Above and Beyond" to help in every way to my car car back into running order. Stone my adviser and Justin Doss Service manager went what I consider "Above and Beyond" to help in every way to get everything done. I don't know the mechanic's name but he took great care and time to make sure everything was working and save. They understood what it takes to chase down parts and kept me informed day to day about what was going on. You will not find a better group of people. Even the parts department made a lot of calls just to get the parts needed. I can't thank everyone enough for what they accomplished. Thank you, Richard Hawkins More
Was good as usual just took to long as my truck was finished but had to wait for too long on the paperwork finished but had to wait for too long on the paperwork More
Dealer was quick with recall, they did recommend other services witch was helpful. Thank you. services witch was helpful. Thank you. More
Great help! Understood what we were looking for! Looking forward to driving our new blazer! Thank you for hearing & caring! Understood what we were looking for! Looking forward to driving our new blazer! Thank you for hearing & caring! More
First time taking my vehicle there for an oil change. my Tahoe ended up with a very deep scratch on the side. They took responsibility and fixed it with no charge, so I appreciate that. However, I never h my Tahoe ended up with a very deep scratch on the side. They took responsibility and fixed it with no charge, so I appreciate that. However, I never heard from a manager, even though I called numerous times asking for an update when it was in the body shop for 3 weeks. The service clerk, Frank, was very kind and responsive, however he had to defer to the manager to get any information. They provided me with a loaner vehicle, but it was tiny and not convenient for my needs. They said they would upgrade it if I didn’t like it, but they never did let me trade it out. In the end, I was satisfied with them correcting their mistake/accident, but the customer service from management was non-existent. I typically like to give my business to local dealerships, but I will likely drive to McKinney for future service needs. More
Cost is high for repairs but inflation affects everything. Workmanship was good and service agents were professional and courteous. everything. Workmanship was good and service agents were professional and courteous. More