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Sherman Chevrolet Cadillac - Service Center

Sherman, TX

4.5
664 Reviews
Call Service Center (903) 437-5054

664 Reviews of Sherman Chevrolet Cadillac - Service Center

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November 10, 2023

After several months of waiting, was told chip was in for our vehicle. After leaving vehicle with service center, later found out chip was not in. More

by KMENGELING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Doss
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Sherman Chevrolet Cadillac responded

Thank you for taking the time to tell us about your recent experience at Sherman Chevrolet. We strive to provide an exceptional experience for all our customers. I’m very sorry to hear you were unhappy with the quality of our work. Please know that your feedback is important to us and will be used to improve the customer experience at our store.

November 10, 2023

Friendly people taking care of us. Seems like they really care and have pride in their work. Fast service 90% of the time. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fallon
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Nov 13, 2023 -

Sherman Chevrolet Cadillac responded

Hi Babara, Thank you for taking the time to share your experience. If you ever have any questions, please call us or come by and see us.!! Thank you again for choosing Sherman Chevrolet Cadillac. and we hope to see you again

November 09, 2023

Service was quick and efficient. Charges were explained well and check out was easy. Hi More

by DMJ469
Recommend Dealer
Yes
Employees Worked With
Frank
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November 09, 2023

Got in and out of dealership with an appointment and they did a good job! I would recommend this dealership More

by mandycyfair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 05, 2023

Dealer knew our issues and looked to resolve them all as quickly as possible. Great work. More

by Bo Bond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fallon
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Nov 06, 2023 -

Sherman Chevrolet Cadillac responded

Hi, Thank you for taking the time to share your experience. If you ever have any questions, please call us or come by and see us.!! Thank you again for choosing Sherman Chevrolet Cadillac. and we hope to see you again.

November 04, 2023

From diagnoses to repair, the service team kept me informed. Their teamwork appeared flawless. Thank you again Fallon! More

by Texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fallon
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Nov 06, 2023 -

Sherman Chevrolet Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

November 02, 2023

Great folks and very friendly for the oil change. Would recommend for friends and family More

by JOSEPHDULOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Sherman Chevrolet Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

November 01, 2023

Service was quick and complete. Waiting area is below standard as far as I’m concerned. More

by donnie_cordell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Sherman Chevrolet Cadillac responded

Hi, Thank you for taking the time to share your experience. If you ever have any questions, please call us or come by and see us.!! Thank you again for choosing Sherman Chevrolet Cadillac. and we hope to see you again.

October 31, 2023

Sherman Chevrolet did a great job fixing the issue with my truck. They handled the whole issue with professional attitude. More

by Kevinahtonen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 31, 2023

The staff is always so helpful and knowledgeable! They always take care of my car anytime I call them! More

by SHEILAGADDISSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Viers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Hiberd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Lifsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nelson
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