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Sherman Chevrolet Cadillac - Service Center

Sherman, TX

4.6
704 Reviews

704 Reviews of Sherman Chevrolet Cadillac - Service Center

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October 05, 2023

Excellent timing and friendly customer service. It is great that Chevrolet provide this service. Thanks for your service More

by Mario Magaña
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry i donot rember but it is the lady receiving cars
Oct 13, 2023 -

Sherman Chevrolet Cadillac responded

Hi, Thank you for taking the time to share your experience. If you ever have any questions, please call us or come by and see us.!! Thank you again for choosing Sherman Chevrolet Cadillac. and we hope to see you again.

October 04, 2023

I loved Chevrolet I really had a good experience with them. Everybody was real nice that I can't remember the man sold me my vehicle. But Hey, with wonderfalso, they help me find a vehicle that which use More

by SLYNN196220
Recommend Dealer
Yes
Employees Worked With
Matt Viers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Lifsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know
Oct 13, 2023 -

Sherman Chevrolet Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

October 03, 2023

These guys were great! Stressful situation having to replace a totaled car, and they made it seamless. Even handled the rental return for us. Highly recommend Brenton Griff More

by DPOWER0507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Viers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenton Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nelson, Josh Perez
Oct 13, 2023 -

Sherman Chevrolet Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

September 30, 2023

They got my truck in , checked it out and let me know what they thought and also checked on the remainder of the warranty for me Stone was very professional and a good guy. Thanks so much More

by Jeffrey Gasen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Sherman Chevrolet Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

September 28, 2023

I had a one o'clock appointment for an oil change and it took three hours just for an oil change. More

by chucklandes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Doss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Sherman Chevrolet Cadillac responded

Hello and thank you for taking the time to leave us feedback about your experience with us. Please contact our service manager at 903-270-3770 when you have an opportunity, and we will be more than happy to try and turn your experience around.

September 28, 2023

Sherman Chevrolet always does a great job for us. They are very courteous and polite. More

by mwgrange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

I was traveling 1000 mile’s from him and they we willing to help and very knowledgeable. Had me fixed and on the road in a couple hours!!! More

by Billy Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Reliable service, always very courteous and polite. Very knowledgeable service writers and technicians. Very dependable. More

by jaw64shs
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2023

Service was fast. My only issue was someone touched the inside of my car with greasy hands and now I have a grease spot. More

by BECKYLYNN75092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Sherman Chevrolet Cadillac responded

Hi Becky Lynn, We strive to provide an exceptional experience for all our customers. I apologize to hear your recent service experience with us was below average and poor. Please know that your feedback is important to us and will be used to improve the customer experience at our store. I would like the opportunity to address your concerns. Please either respond directly to this email or call me directly at your convenience. Justin Doss Service Manager Sherman Chevrolet Cadillac 903-270-3770.

Sep 25, 2023 -

BECKYLYNN75092 responded

It was not belove average or poor. It was just the greasy spot left on my interior. Outside of this the service was grand and has always been.

September 24, 2023

Great service. Oil change was quick and was on the back on the road. 👍cool More

by Davisabryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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