Sherman Dodge Chrysler Jeep RAM

Very efficent I received a email when it was dropped off. I received a call the next day when it was scheduled to be worked on. They had one question and a diagnosi I received a email when it was dropped off. I received a call the next day when it was scheduled to be worked on. They had one question and a diagnosis. I approved the work , and picked up the first thing the next am. The service department seemed extremely busy first thing Tuesday morning, but I was acknowledge by staff when I walked in. They all seemed to be doing two things at one time and yet I was expedited very quickly . More

Once you buy a car, they forget your name Purchased our Dodge Journey from Romino on Froday the 13th. In this deal, they agreed ro fix a broken part of the front bumper. Unfortunatly the agree Purchased our Dodge Journey from Romino on Froday the 13th. In this deal, they agreed ro fix a broken part of the front bumper. Unfortunatly the agreement is only valid for 30 days. Romino was supposed to call Monday to set it up. Never did. I called him twice and he never called back. Called and spoke to a manager twice. I brough my old license plates in to transfer which included a license plate holder that was sentimental and belonged to my late mother. They threw it in the garbage without my permisson and put their "Sherman Dodge" holder on instead. They wont appologize for this. After you leave with the car, they forget your name. More

Waiting for a long time Waited a long time. This is not the first time this has happened. Waited just to get a diagnosis test and they forgot about me. Had to go in search of Waited a long time. This is not the first time this has happened. Waited just to get a diagnosis test and they forgot about me. Had to go in search of them to figure out what was going on...like I said not the first time. Updates would be nice guys. I know you're busy but we are the customer and don't have all day to sit around. If its going to take a long time let us know so we can call a uber and be on our way. More

Excellent and efficient! Sherman is an excellent dealership to buy from. Negotiating is always tough and stressful, but they’re very reasonable there and I would definitely r Sherman is an excellent dealership to buy from. Negotiating is always tough and stressful, but they’re very reasonable there and I would definitely recommend to anyone I know who may be planning to purchase a vehicle in the future. My sales guy, Jose, is AWESOME! He’s tough, but knows when it’s time to make the deal come through! Very nice guy to work with. Need to see him if you’re going to buy. More

Exceptional Our Salesman was extremely knowledgable and.understood the product very well. He followed up during the ongoing decision making process and was trans Our Salesman was extremely knowledgable and.understood the product very well. He followed up during the ongoing decision making process and was transparent and honest. We felt very welcomed by the entire dealership and look forward to doing business with them again. Thank you for the positive experience. More

Keep Recall Service Did a great job and I was in and out in under an hour. The staff and friendly and I received service with a minute of arriving. Did a great job and I was in and out in under an hour. The staff and friendly and I received service with a minute of arriving. More

Excellent Sales & Service Staff The sales rep that I worked with (Sam) was great to work with and helped me a long in the buying process without putting pressure or pushing me to mak The sales rep that I worked with (Sam) was great to work with and helped me a long in the buying process without putting pressure or pushing me to make a decision. He was genuine and real. The service staff I worked with were also very helping and customer focused. More

Service tech did a great job, the issued was resolved. Tech was clear with what the issue was and was able to explain clearly. i will return if any other problems arise, Thanks Kris King Tech was clear with what the issue was and was able to explain clearly. i will return if any other problems arise, Thanks Kris King More

Great Deal If you wanna buy or trade you should talk to Used Car manager June. He is awesome and helps you in anyway and you will get a better by working with Ju If you wanna buy or trade you should talk to Used Car manager June. He is awesome and helps you in anyway and you will get a better by working with June. More

Excellence Received My experience with Sherman Dodge has always been the best. This was my 4th purchase. With this visit I knew what I could afford and what I wanted to s My experience with Sherman Dodge has always been the best. This was my 4th purchase. With this visit I knew what I could afford and what I wanted to see myself in. My salesman was considerate in showing me a vehicle that would work best for me and my budget. We test drove and I made my selection. The process was smooth and quick to get me out and driving. The new system within the finance department was amazing. My overall experience this time was excellent. More