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Sherman Dodge Chrysler Jeep RAM
Skokie, IL
1,677 Reviews
Whether you are looking for a new or used Chrysler, Dodge, Jeep, Ram or Wagoneer car, truck, or SUV you will find it here. We have helped many customers in or near Skokie, Chicago, Niles, Park Ridge and Arlington Heights find the Chrysler, Dodge, Jeep, Ram or Wagoneer of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Sherman Dodge has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
As a premier Illinois Chrysler, Dodge, Jeep, Ram and Wagoneer dealer, we have a huge selection of new and used vehicles from which to choose. Sherman Dodge online and offline customers enjoy vehicle specials every day. We offer Chrysler, Dodge, Jeep, Ram and Wagoneer service & parts, an online inventory, and outstanding financing options, making Sherman Dodge a preferred dealer serving Skokie, Chicago, Niles, Park Ridge and Arlington Heights area Chrysler, Dodge, Jeep, Ram and Wagoneer buyers. Ready to set up a test drive? Visit our Chicago area Chrysler, Dodge, Jeep, Ram, Wagoneer dealership in Skokie, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,677 reviews
March 17, 2015
Worst service!!!!! CAREFULL!!! That's the worst dealer and service !!!!! I had so much problems with this dealer .Car is never been fix correct and never on time !!!!!! Never go the That's the worst dealer and service !!!!! I had so much problems with this dealer .Car is never been fix correct and never on time !!!!!! Never go there !!!!! More
by Kris
Employees Worked With
Jerry Skiba
March 14, 2015
good customer service Taso was our sales guy and he was very friendly. He was honest, and willing to work with us in getting what we wanted. He made sure we left with the Taso was our sales guy and he was very friendly. He was honest, and willing to work with us in getting what we wanted. He made sure we left with the car we came im wanting. Overall, our experience was a good one. I have purchased from this dealer twice now and am a happy customer. More
by jwhiddon78
Employees Worked With
Abe and Taso
February 27, 2015
Got my van with Al.. 5 stars!!!! I was surprised at how simple this process was to buy my minivan.. I had an idea of what I wanted when I arrived but still unsure. I was greeted by A I was surprised at how simple this process was to buy my minivan.. I had an idea of what I wanted when I arrived but still unsure. I was greeted by Al Martinez who was absolutely great throughout the process. He sat and talked to me found out what type of car best suited my needs. I test drove two cars and liked the minivan best, we sat down talked price and payments and I thought for sure i would be denied. My credit is not the greatest, I wondered if there was anything left to even work with. Al got it done, I drove away with my minivan that night with the payments that I wanted to pay. It was great, Im so happy with my service at Sherman Dodge, all thanks to Al Martinez. My girls and I love our minivan.. More
by Branderdini
Employees Worked With
Al Martinez
February 08, 2015
This is the place to go!! Walked in looking for a new car for my finance... We left buying 2 cars! This place is awesome, the staff is amazing. Affordable monthly payments. The Walked in looking for a new car for my finance... We left buying 2 cars! This place is awesome, the staff is amazing. Affordable monthly payments. They will not stop until you are 100% comfortable with your monthly payments. They try everything possible to ensure you get everything and then some for your money. I will definitely be recommending this dealership to all my family and friends. **Ask for AL Martinez** More
by 200s
Employees Worked With
Al Martinez
January 06, 2015
Outstanding service I had a great experience with the salesman that sold me my car. I was extremely pleased with my service and I would gladly recommend all my family and I had a great experience with the salesman that sold me my car. I was extremely pleased with my service and I would gladly recommend all my family and friends to Sherman Dodge... More
by Tanika
Employees Worked With
David Gayles
December 31, 2014
BA BAD SERVICE 1 star because there's not an option to leave 0 stars! They promise you the world when you purchase the vehicle, the problem is the service after the 1 star because there's not an option to leave 0 stars! They promise you the world when you purchase the vehicle, the problem is the service after the purchase, ohh wait , there was no service Just terrible, I made an appointment, dropped off my promaster 730 am said it will be done by end of day, by 7 pm no one has called me so i called them, 5 people 3 messages no one was able to tell me any thing about the van. By 830 pm i was at the counter to find out what is happening. Well it turns out no one has even looked at it. WOW, this is a cargo van used for business not pleasure rides, every day van sits we loose money.Got the van and left. Shame on you sherman dodge shame shame, i will never ever buy anything from you guys and i will make sure no one that i know will either I hope every one reads this because im not the only one More
by jxc500
Employees Worked With
Only one guy there but not on the list
December 30, 2014
Quick, fast and straight to the point! I was looking for a cargo van for my transporting company, which brought me to Sherman. When I walked inside the dealership, I was directed to the pro I was looking for a cargo van for my transporting company, which brought me to Sherman. When I walked inside the dealership, I was directed to the pro master specialist Sebastian. I knew what I needed and I had already done some research, so I was very pleased by Sebastian's knowledge about the pro master's. Overall Sebastian provided excellent customer service, and I would definitely come back to him, if I need to purchase a new car in the future. More
by WorkMode
Employees Worked With
Sebastian
December 21, 2014
Jeep Grand Cherokee SRT I brought my new SRT in to have the trailer hitch installed this Saturday. My Advisor; Marco Salazar, set everything up, got the parts, and assigned t I brought my new SRT in to have the trailer hitch installed this Saturday. My Advisor; Marco Salazar, set everything up, got the parts, and assigned the work to a Tech. Marco arranged a loaner for us, and as promised the hitch and accessories were installed with time to spare. A couple of program updates were installed for the power train while we were in! Everything was as Marco promised. Marco is very Customer Focused, and is a true professional, Thank You. More
by larry.moser.7
Employees Worked With
Marco Salazar
November 21, 2014
HORRIBLE I walked into Sherman Dodge and was greeted by Allen. I started off interested in the 2013/14 Jeep Wrangler. Because I am trading in a fairly new car I walked into Sherman Dodge and was greeted by Allen. I started off interested in the 2013/14 Jeep Wrangler. Because I am trading in a fairly new car the salesman said that I would get a better deal on a new car. After a couple hours there he said there's really nothing they could do and I attempted to leave when a sales woman whom I had met in the beginning approached me. She asked if I had purchased a vehicle and I said no. She asked why and I just simply told her that they didn't give me the payments I was looking for. Then she said to wait one minute and came back with the manager (Abe). He introduced himself and said lets work something out.....What can we do to make a deal. I said I wasn't happy with the time I had spent there and after Allen had said that they were going to pay off most of my car, now I had to roll over $7,000. Not to mention they wanted a$600-$700 payment which I couldn't afford. Abe said well just give the car back to the owner (as I am trying to trade in a vehicle that I pay for under my mother's name). I told him I had taken over the car as a favor to my mother and I couldn't just throw it back at her. Then he said what if I can lower the payment to $550. I said no, still high for me. He said ok since you did this to help your mother. Well I'm all about helping my parents and since you helped yours, I am going to help you. He said I'll call you Monday after I talk to a couple banks. I said thank you thinking he was really going to help me. Monday came and no call, Tuesday no call. I finally walked into the dealership while my son was in school. I spoke to Allen and we talked about what I wanted AGAIN. And since they were showing me 32,000-33,000 cars I asked him if I could get the Jeep Grand Cherokee instead and he said it would probably be better as they were cheaper sometimes. I showed him a listing from another dealership with the same MSRP going for 34,000 and he said that it wasn't true. And that not everyone qualified. He went on saying and trying to convince me at the end that the same car is going for 40,000. But he said don't worry we'll work it out. He came back from speaking to Abe and he said "when can you bring your husband we need him to sign and get this deal finalized. I left and came back a couple hours later with my husband. I waited for him to talk to the manager again to only come back and tell me that Abe had told him that the cherokee was a no and that my ONLY option was a basic wrangler. I of course got very upset and asked why they would lure me back into the dealership knowing what I wanted if they couldn't give it to me. He said I had to be realistic because it was a 40,000 car. I told him to find me a cheaper one and he said they didn't have one. I said ok so for a 33,000 wrangler what are the payments. He said 550. I immediately asked to speake to Abe because he had done NOTHING for me. It was the SAME deal he wanted to give me two days before. And I asked how much I was getting rolled into my new car. He said about $6,000-7,000. I said what happen to paying it off or a good amount of it. Because that's what Allen had said. He said Allen didn't know anything about numbers, he was just a salesman. He just wanted me out of the dealership because it was 10 minutes to closing. Abe said well its not my fault you changed your mind! Really....I changed my mind on a $1,000 difference in pricing. But according to them it wasn't true. They said it was a $7,000 difference. Whatever I got upset and I left.....They didn't seem to care much. A couple days later my husband emails the dealership under a different name about the same car Grand Cherokee Altitude package and the sales rep Angel emails back with pricing. The pricing he gave me was for everyone at $34,000 the same thing I had told Allen. Within hours of the email Angel called to set something up to come in. I began to tell him my story and he hung up on me. Then I emailed him twice and no replies. This dealership lied to me and tried to sell me the same car for $7,000 and since I caught them they didn't want to hear it. Well I've already let jeep know what kind of dealership this is. And how they try to blame Jeep for the pricing and no haggling allowed. Well Jeep said that they MSRP is all they are responsible for but the dealership decides the price or sale of the car. Horrible service, lies. I will NEVER go back and I will NEVER allow anyone I know to go there!!! Not to mention I called and asked if I could speak to the owner and an employee said my complaint would only be listened to depending on his mood for the day. So there you go!!! More
by jansary
Employees Worked With
Allen, Abe
November 19, 2014
Old fashioned bait and switch tactics and other tricks What a coincidence! Over two dozen similarly written 5 star reviews over just a few days! Check out the Sherman dealership's "F" on the Better Busines What a coincidence! Over two dozen similarly written 5 star reviews over just a few days! Check out the Sherman dealership's "F" on the Better Business Bureau's ratings to get the facts about this dealership's deceptive practices. Don't believe the prices you see advertised (and read the fine print) and don't believe the lies they tell you over the phone. They will tell you anything to get you into their dealership. More
by Dodgebro
Employees Worked With
Sales Manager with illegible signature
