Sherman Dodge Chrysler Jeep RAM

While I felt the oil change service was quick, although they need an oil express lane. I felt I was up sold services not recommended or required by the manufacture. they need an oil express lane. I felt I was up sold services not recommended or required by the manufacture. More

John and a sale man name by the the name of Q was the worse I have ever encountered such unprofessional salesman I walked out of this dealership as fast as could these two gentlemen look like they were worse I have ever encountered such unprofessional salesman I walked out of this dealership as fast as could these two gentlemen look like they were picked up on a local street Conner from the west side of Chicago they both look like drug dealer .. I will tell everybody I know to avoid this place Run for your life More

Awesome! Always honest and on time with repair! He was focused on my happiness and it the bottom line. He goes above and beyond. Thank you! focused on my happiness and it the bottom line. He goes above and beyond. Thank you! More

Frustrating experience all around. Made an appointment where I indicated I needed a new Wrangler headlight, which seems like a small thing, only to show up at the appointed time to learn that they had no where I indicated I needed a new Wrangler headlight, which seems like a small thing, only to show up at the appointed time to learn that they had no Wrangler headlights. So I ordered the part and left. Received a call a week later and was told the part was in. Scheduled a return trip to have it installed. Then when I showed up I was told they didn't have the part. I explained that they had called me telling me that they had it, which then caused them to search for it for half-an-hour before finding it. Finally they found it and installed it. What a hassle for what should have been a very simple fix from a Jeep dealer. More

Great experience. Staff was helpful, professional and polite. I really enjoyed the massage chairs while waiting for my car. A little pricy but coupons helped! polite. I really enjoyed the massage chairs while waiting for my car. A little pricy but coupons helped! More

Every time I go in (usually just for the usual maintenance)I'm greeted by friendly employees, and taken care of immediately.Libe the service I receive each time and the efficiency they provide. Hi maintenance)I'm greeted by friendly employees, and taken care of immediately.Libe the service I receive each time and the efficiency they provide. Highly recommend Angel (in the service department) & Fawaz (in sales) More

Great guys, good deals, and quality Jeep vehicles and products. What’s not to like. My second new Jeep with these guys and I’ll do it again. products. What’s not to like. My second new Jeep with these guys and I’ll do it again. More

Worse experience ever, Where should I start. First I purchased a 2018 Jeep didn’t have it for 2 days the truck had 4 by 4 problems so I bring the truck in right away they ended up keeping the truck for purchased a 2018 Jeep didn’t have it for 2 days the truck had 4 by 4 problems so I bring the truck in right away they ended up keeping the truck for 6 days i had to Uber home. After 6 days with no car I ended up in a other truck which had brakes & electrical problems, So at this point I was extremely disappointed and unhappy. The Manager tried to offer me other car I turned it down and asked for my refund after sitting in the dealership for 6 hours with no help. Long story short I had to Uber home them I didn’t receive my refund until the end of The following day SMDH just a waste of time I’ll never shop with them ever. More

Thank you guys for being professional & we appreciate Thank you guys for being professional & we appreciate that. We're tring to keep the lease to buy out. My fianace and I are Jeep lovers. Thank you guys for being professional & we appreciate that. We're tring to keep the lease to buy out. My fianace and I are Jeep lovers. Thank you More

This place is full of a bunch of deceitful con artist. I wish I've never went there to buy a car. They're pretending that they are helping you, just to con you on buy over priced car with no guarantee that wish I've never went there to buy a car. They're pretending that they are helping you, just to con you on buy over priced car with no guarantee that you will find out after you paid them wasn't insured at all. More