Sherman Dodge Chrysler Jeep RAM

Had problems with a car I purchased and took it back to get serviced. I was told my car UBS ports was only meant to exchange information between my car and phone not to charge my phone. However, when I fi get serviced. I was told my car UBS ports was only meant to exchange information between my car and phone not to charge my phone. However, when I first purchased the car(less than a week before I started experiencing problems) the car UBS ports no longer charged or displayed CarPlay. Went back only to be told that my car didn’t have CarPlay. Funny how the day I purchased it the CarPlay and USB ports worked perfectly fine but now apparently those features didn’t exhaust in my car. It took the Tech all of 2 hours to read the manual and regurgitate information back to me from the car manual. After a little back and forth turns out the USB ports were fried and were meant to both charge my phone and exchange information between my phone and car for CarPlay. They did fix it, but I still didn’t appreciate being call a liar and than being told I fried the UBS port by charging something I shouldn’t have when the tech didn’t even believe me that the USB port was also meant to charge phones. More

Good staff, high efficiency, fast turnaround time are the strength of the facility, but on the hand for loyal customers like myself expect more reduced price for any type of service. strength of the facility, but on the hand for loyal customers like myself expect more reduced price for any type of service. More

They did excellently. Everything went very smoothly. I was in and out very quickly.I knew what I wanted and they helped me get it right away. was in and out very quickly.I knew what I wanted and they helped me get it right away. More

Customer service experience was good. The staff was knowledgeable and friendly. The wait to have my jeep wranger serviced was good. I had no problems. knowledgeable and friendly. The wait to have my jeep wranger serviced was good. I had no problems. More

Zach went beyond expectations and made sure I could leave the dealership with a fully functional car in a very reasonable amount of time. He also was professional, friendly and kept me informed. the dealership with a fully functional car in a very reasonable amount of time. He also was professional, friendly and kept me informed. More

Fawaz w is an excellent sales person. His is a very nice, respectful and very friendly. He tries his best to satisfy us. We are very lucky he was our salesman when we came to visit. respectful and very friendly. He tries his best to satisfy us. We are very lucky he was our salesman when we came to visit. More

wait over 2 hours for incorrect diagnosis repair 1,200 dollars. went elsewhere repair done for 45 dollars promptly. was told after inspection warranty would not cover repair dollars. went elsewhere repair done for 45 dollars promptly. was told after inspection warranty would not cover repair More

Very good experience with salesman Damon Johns. Some of the procedures seemed archaic but I endured. Asking for credit info when writing a check was absurd, as well as asking for specific liability info on the procedures seemed archaic but I endured. Asking for credit info when writing a check was absurd, as well as asking for specific liability info on my existing auto insurance when that is irrelevant. Damon was a joy to work with. More

My sales associate Sam was wonderful as was Abe. They treated us with so much respect and were wonderful to work with. We were able to work quickly and we were very pleased with the experience treated us with so much respect and were wonderful to work with. We were able to work quickly and we were very pleased with the experience More

I went in for a Dodge Ram that was on a February special. My salesman was Armando and he was excellent. I got a good price for my trade in and walked out with a Ram 1500 Big Horn with a lot of nice features My salesman was Armando and he was excellent. I got a good price for my trade in and walked out with a Ram 1500 Big Horn with a lot of nice features and an extended warranty. February is the time to buy. More