Sherman Dodge Chrysler Jeep RAM - Service Center

Very tiring and confusing. Dollar figures were constantly changing. "Will be with you shortly", or "Back in 5 minutes" usually turned into hours or a full day, basically wasted Dollar figures were constantly changing. "Will be with you shortly", or "Back in 5 minutes" usually turned into hours or a full day, basically wasted. More

dead battery thanks! I appreciated the text updates. They helped me discover it was all covered under warranty. They got me in as soon as we called. thanks! I appreciated the text updates. They helped me discover it was all covered under warranty. They got me in as soon as we called. More

Service was up to par. Service was fine and everyone I interacted with were very helpful. My only complaint is the charge for fuel injector cleaner 68158590-AD at $57.46. Th Service was fine and everyone I interacted with were very helpful. My only complaint is the charge for fuel injector cleaner 68158590-AD at $57.46. The stuff lists for less than twenty bucks. More

Oil Change I had an appointment for an oil change on a Monday morning, I was greeted right away and it didn't take long. Patrick checked for recalls and filled t I had an appointment for an oil change on a Monday morning, I was greeted right away and it didn't take long. Patrick checked for recalls and filled the steering fluid that was low. However, I believe that fluid wasn't full when I left the dealership! My truck was just turned in by the previous owner and the service team had only hours to check everything and clean it up before I drove it home. In November, I noticed that the car had no antifreeze in the container! I filled it myself and my own expense. Now, I was just told there was no steering fluid and there are no signs of leakage! I have come to the conclusion that it was not filled either at the time of my purchase. Another issue I've had with this vehicle is that the push start button went out and had to be replaced. But the night I purchased it, the key fob was not reading the start button, it was going bad at that time. Oh, and the truck had two completely worn out tires on them. I called Reggie and he replaced both tires. I'm mentioning this now is because of the rushed job that was done to check over the truck and clean it up for me was not completed in a professional manner and I don't recall a survey at that time. More

Good service It's good service overall, the staffs are welcoming and considerate. The service is relatively fast and overall satisfactory. Will comeback again for It's good service overall, the staffs are welcoming and considerate. The service is relatively fast and overall satisfactory. Will comeback again for the next service. More

There 5 hrs what I asked to be done wasn’t. Work done was fine but was there over 5 hrs with no contact with service. Had 1 thing I wanted looked at and it wasn’t. Work done was fine but was there over 5 hrs with no contact with service. Had 1 thing I wanted looked at and it wasn’t. More

Incomplete Told the crew what the issue was with my car. The tired to blame it on my subs. Battery keep die after replacing battery twice in a week. I took my po Told the crew what the issue was with my car. The tired to blame it on my subs. Battery keep die after replacing battery twice in a week. I took my power cords of the amp, turned the amp off as well. Same issue hours later. Issue wasn't fixed. More

Rear window repair Fast, friendly service. My Service adviser was prompt and courteous. I really don't have anything else to add, it was a good visit, period. Fast, friendly service. My Service adviser was prompt and courteous. I really don't have anything else to add, it was a good visit, period. More

Oil change and tire rotation I was in and out within an hour as promised. I got taken care as soon as I pulled up into the garage and was explained what the process would be as I I was in and out within an hour as promised. I got taken care as soon as I pulled up into the garage and was explained what the process would be as I waited for my vehicle. More

The Sherman service team is amazing! The service team went above and beyond to help me. It was a pleasure to work with them- it was my first time at Sherman and they definitely won my bus The service team went above and beyond to help me. It was a pleasure to work with them- it was my first time at Sherman and they definitely won my business. Thank you so much! More