Shingle Springs Subaru

Highly responsive, true their word, and efficient We highly recommend Shingle Springs Subaru. After a bad experience with another dealership, we were extremely pleased to have them quickly find the c We highly recommend Shingle Springs Subaru. After a bad experience with another dealership, we were extremely pleased to have them quickly find the car we desired and provide it at the price we negotiated by phone. Closing on the car was quick and easy. Claire showed us how all the electronics worked. So happy with our new Outlook and the service we received. More

Low pressure and friendly We chose Shingle Springs Subaru because they are local and the dealership associated with the Costco Auto Program. We went in a couple of times to tes We chose Shingle Springs Subaru because they are local and the dealership associated with the Costco Auto Program. We went in a couple of times to test drive different models and they were patient and didn't pressure us. When we decided to buy, the experience was fairly quick and easy. Claire assisted with technical training and was super knowledgeable and enthusiastic. More

Easiest & Nicest car buying experience in 30years!! We'd heard through friends and advertisement that the Shingle Springs Subaru was a no pressure dealership. So we stopped by for a quick look on a Satu We'd heard through friends and advertisement that the Shingle Springs Subaru was a no pressure dealership. So we stopped by for a quick look on a Saturday morning a few weeks ago. We didn't have a lot of time but wanted to see in person the Forester which was the car we were pretty sure we wanted. Karl Anderson greeted us, we let him know we only had 30-40 mins due to appointed but hope we could get some information. Karl was very informative and showed us a Forester and then showed me how to email a link where we could get more details and then we could get back to him when we wanted and gave us his card. Two weeks went by and we hadn't had a chance to go back and do a test drive as we work in the Auburn area. We did do a test drive in Auburn on last Tuesday to make sure we wanted the Forester. Then gave Karl a call on a Thursday and let him know what we were looking for. By Friday night we pulled up at 6pm and drove home that night with our new Forester. Most all the negotiating was done over the phone. Everyone was extremely pleasant and efficient in their jobs from Karl to Brett-both working a little late on a Friday night to finish the deal. Then on Saturday Claire spent over an hour with me going over all the new bells and whistles. We HIGHLY recommend this dealership for their service and great staff. More

Easy to work with Contacted the dealership online and getting an almost immediate reply phone call from Tim we went down to the Roseville Auto Mall and looked at many c Contacted the dealership online and getting an almost immediate reply phone call from Tim we went down to the Roseville Auto Mall and looked at many cars but decided to check out Shingle Springs Subaru because it was close to home and the prices quoted were better than the mall. Tim made sure we got the car we wanted (came from Modesto) and the whole buying experience was low key and very enjoyable. Everyone, Tim, Todd,and Claire made the purchase easy. Highly recommend the dealership. More

Great 1st time purchase The sales person Tom Rockenbaugh was very friendly and did a good job putting our deal together, we purchased a 2016 Crosstrek and traded in our 2013 The sales person Tom Rockenbaugh was very friendly and did a good job putting our deal together, we purchased a 2016 Crosstrek and traded in our 2013 Crosstrek we felt we got a fair deal both on the the trade and sale. Claire Barnett was great, we spent more time with her than it took to sign papers for the car, she showed all the tech features of the car and the basics too. More dealers should have a Claire. Brett Brophy did a good job explaining our lease package with maintenance program (something on our last purchase was not done). Great experience working with all these guys. More

No pressure and friendly The salesperson (Cooper) was friendly, informative and kind. He took his time with us and answered our questions patiently. We never felt any pressu The salesperson (Cooper) was friendly, informative and kind. He took his time with us and answered our questions patiently. We never felt any pressure to purchase. The entire team, from the salesperson, the finance manager and the tech expert were extremely helpful, friendly and understanding. We had a wonderful experience and thoroughly enjoy our first Subaru (Outback). More

Easy Buy-Pleasurable Experience It was such an easy experience that I told them I t didn't feel right and I needed to be hassled. They declined to bother me. I had done a lot of rese It was such an easy experience that I told them I t didn't feel right and I needed to be hassled. They declined to bother me. I had done a lot of research on how much my trade-in was worth, and how much my Subaru should cost. M salesman fairly negotiated and actually got my new car down lower than expected and my trade-in exactly what it was worth. Our salesman was Randy. They have a designated young woman who goes over the car's features (more than I will ever need) and she is exceptional. Great Dealership, I would purchase another car from them in a heartbeat. More

Friendly People We purchased here and found the people very nice, they always offered refreshment, they weren't pushy and were easy to deal with. Look forward to a lo We purchased here and found the people very nice, they always offered refreshment, they weren't pushy and were easy to deal with. Look forward to a long relationship. More

Drive Up to Shingle Springs - Exceptional Sales + Service Salesperson Tim Gonzales, Finance person Brett Brophy, and Claire Barnett deliver on exceptional customer service. The Subaru brand is well respected Salesperson Tim Gonzales, Finance person Brett Brophy, and Claire Barnett deliver on exceptional customer service. The Subaru brand is well respected, but it is the local purchasing and service experience which shapes a customer's personal view. Tim, Brett and Claire represent Subaru commendably. Tim was upfront and direct in negotiations, then provided clear status on the order of our Outback 3.6. Brett walked us through the financials efficiently and coherently. The final hand-off of our car was by Claire Barnett. She introduced us to all the fancy enhancements with practical and patient instruction. She's a millennial with all the expertise, and none of the attitude. We made the drive from Davis where other dealerships are closer, but found the extra time and effort was well worth it in the exchange for great customer service. Thank you, Tim, Brett and Claire for your thoughtful and enthusiastic service and support. More

Great Experience My car was totaled and I had to get another car. Since I had a Subaru Outback previously and loved it, I decided to get another one. I researched thor My car was totaled and I had to get another car. Since I had a Subaru Outback previously and loved it, I decided to get another one. I researched thoroughly on the internet and received many emails and phone calls from other dealers; however, I decided to get my new car from Shingle Springs Subaru because of the professionalism shown to me by Jeff Tallent, the no-haggle cost which was the best or same price as other dealers in the area, and the fact that it is local. Jeff was patient in providing me all the options while not trying to upsell me on those features that I didn't need and would only increase the cost of the car.There was no pressure to "buy now" and I came to the dealer 3 times before settling on the right one for me. They also had many used Subarus which I considered as well. I would thoroughly recommend this dealership and Jeff Tallent if you are considering a Subaru. More