Shirey Cadillac, Inc.

BEWARE OF WARRANTY SCAM WITH ANTHONY @ SHIREY! I called Shirey Cadillac back on July 15th to inquire about an extended warranty for my Cadillac SRX, I spoke with Anthony which was very pleasant in I called Shirey Cadillac back on July 15th to inquire about an extended warranty for my Cadillac SRX, I spoke with Anthony which was very pleasant in the beginning, Anthony went over two options 3yrs /36k or 4yrs/48k I chose the 4yr/48k miles warranty through Fidelity Warranty, Anthony ask for my fax number to send over the contract, to my surprise I only received an authorization form for $400 down and to include my bank info for payments to be withdrawn monthly for $135.42. I called Anthony back to inform I never received the contract just an authorization form, Anthony claims he was sending the contact again,08/01 I never received it just another authorization form. I called again on 08/06/18 advised I never got the contract. Anthony then called me back from his personal cell phone and ask me to send back the authorization form to his cell phone, which I did. Anthony stated that he would send me the contract, again I never received it, so I called Anthony back on his cell, he says I'm with a customers, I'll call you back that was Friday August 10, again, no call or contract, I called dealership Monday, Anthony answer I stated good evening Anthony I never received a return call or the contract on Friday. Anthony act as thou he had never spoken with me before, asking why was I calling him. I stated I was waiting on your return call Friday alone with the contract for the warranty, YOU would not believe this man started acting like he had no clue who I was and why I was calling him, he became very ignorant & arrogant asking me what are you talking about, so I reminded him again, who I was and he called me from his cell phone on Thursday, and that I spoke with him Thursday & Friday and text him back the authorization form to his personal cell, then his story changed and he said oh, that quote I gave you expired and those options are no longer available, I said since when does a quote expire in a week. I spoke with you Thursday and Friday you were sending over the contract, he said ma'am I sent it to you twice, at this point I'm almost boiling because he's trying to insult my intelligence. How can a quote expire and the warranty no longer available by Monday, then he picks an argument with me, stating well what do you want me to do, then he states their was no date on the authorization form you sent back to me,(because I'm smarter than you sir,) he then ask what date did I fax it to you? I said July 26th he then says oh, that's why the quote expired 07/31/2018, LIAR, I talked to you on Thursday & Friday and now the quotes expired and the warranty are no longer available. Really? So, I stated ok no problem but I'm glad I never signed the authorization form to withdraw from my account with no contract. Get the contract first before signing any form or making any payments. *I called Fidelity warranty directly and they put me In touch with a dealer to write the contract is much better and cheaper than this RIPE off guy Anthony @ SHIREY CADILLAC! Shirey, I hope you are screening your employee's. Sheila More

Pleasant experience This is my third vehicle from Shirey Cadillac. Everyone is always pleasant, knowledgeable and friendly. You never feel pressured or uncomfortable. Pri This is my third vehicle from Shirey Cadillac. Everyone is always pleasant, knowledgeable and friendly. You never feel pressured or uncomfortable. Prior to my experiences with Shirey, I used to dread car shopping. They make you feel like family More

Excellent service Great people to do business with Salesmen took good care of me got good price would suggest to other people to go to Shirey Cadillac Great people to do business with Salesmen took good care of me got good price would suggest to other people to go to Shirey Cadillac More

Patient and helpful, great job in all departments Our salesman, Joseph Lauletta was especially kind and willing to go the extra mile. We have purchased many CADILLAC'S from Joe over the years. The s Our salesman, Joseph Lauletta was especially kind and willing to go the extra mile. We have purchased many CADILLAC'S from Joe over the years. The staff at SHIREY CADILLAC, INC are very friendly and go out of their way to make sure we are happy. More

Used Car Purchase My experience purchasing a used vehicle at Shirey Cadillac was very pleasant. I got the vehicle I wanted at a fair price and was treated very good. My experience purchasing a used vehicle at Shirey Cadillac was very pleasant. I got the vehicle I wanted at a fair price and was treated very good. Both the salesman Bob Rimsnider and the sales manager George Gianaris were great. Thanks! More

Terrible Service Never in my entire life have i been treated as rudely as i was by julie ochoa the other day when trying to get some service estimates done, not only Never in my entire life have i been treated as rudely as i was by julie ochoa the other day when trying to get some service estimates done, not only would i recommend you never service your car here, i wouldnt even consider purchasing here, they have nothing in stock ever. Im off my lease in 90 days and will be taking my business elsewhere, good to know my money is no good there. More