BUYERS BEWARE!... After having the complete rear differential rebuilt, ring, pinion and all bearings,,,, I had to replace both front CV Axles along with the seals and teflon bushings AND a complete power steering rack, so,,, now my Jeep Liberty is finally SAFE TO DRIVE after over $2800.00 in repairs!
Shively Motors of Chambersburg put a new PA Inspection sticker on this vehicle and sold it as a certified preowned vehicle with a dealership warranty!
DENIED any help for my sloppy and unsafe front steering and suspension even after THEIR OWN mechanics advised me to replace the worn out front end parts when I asked them to fix the jeep.,,,, but quickly quoted me an estimate for the job!
After talking with the corporate offices of Chrysler Jeep, I was advised to spend the money and have my jeep inspected at another jeep dealer which I did and, they told me THEIR dealership warranty would have covered the worn and leaking CV Axles and Rack and Pinion assy. As well as the rear differential rebuild.... NOT SHIVELY!
The sales and service managers at Shively got me in their office and told me it was not covered under their driveline warranty, that it was a used car,,,, inspected and sold as a safe vehicle!
The sales and service department at Shively denied any warranty help for the front end work and left me to spend thousands after paying $11,000.00 on a Jeep.,,, like it was coming out of their own pockets!
I filed a dealer complaint with Chrysler Jeep corporate but heard NOTHING from Shively Motors,,,, not a peep!
If I could give a ZERO STAR REVIEW,,, I WOULD!
STAY AWAY FROM SHIVELY MOTORS OF CHAMBERSBURG!... YOU WILL REGRET THE LOUSY SERVICE AND B.S. THEY WILL FEED YOU TO DENY ANY HELP!
I highly recommend Buchanan Trail Chrysler Jeep in Waynesboro PA. for honest, caring people who go above and beyond to help their customers....
This dealership even put on the aftermarket complete front strut and springs set I had purchased because Shively thought these were okay too,,, so worn out that the jeep actually bottomed out over railroad tracks!...
So, you may think,,,, why didn't I road test the Jeep before purchasing? Simple,,,, Shively Motors had no gas in the jeep to really test the vehicle, we had to stay in a residential neighborhood and not hit the freeway to hear the blown rear differential!.... Only audible over 50mph.
The Jeep Liberty is a beautifully kept garaged vehicle from the previous owner, We shopped for weeks and settled on this jeep because of the immaculate body and interior, no regrets even though we spent thousands of dollars to make it right,,,, no thanks to SHIVELY MOTORS!