"Fast and easy"
- Arth yn Rhedeg
Recently purchased a 2012 Hyundai Accent and couldn't be more pleased with the service I received. The sales person was fun to work with and very personable. We found a few cars to look at and in no time at all I found what I wanted. Because there was no high pressure and my needs to listened to it was easy as pie.. I purchased a car there before and I dare say I'll be buying there again in the future.
"Great Sales Person - not the other guy"
I decided to use Shortline Hyundai because I had taken my 2013 Santa Fe there for recall maintenance. They were very honest and fair, so I felt comfortable going back to them. I checked online prior to my visit for the value of my vehicle. I had a good idea what my vehicle was worth - or at least close to what it was worth. The guy I spoke to that set up the appointment wasn’t there when I showed up, but Matt Sims was, so he was the one that ended up helping me. I can’t say enough good things about him. If this review was just for him, it would be 5 stars. Unfortunately, I also had to deal with the guy that handled the financial paperwork (signing off of the titles,etc). It was this guy that I found to be somewhat abrupt and brash. Considering it was the middle of the day during the week, it wasn’t super busy. I’m not sure why he was like that. Maybe other people are OK with that type of personality, but he rubbed me the wrong way. I would give 5 stars to Matt Sims, but I had to take one away because of the other guy.
Employees Worked With
"Great deal, easy and smooth . "
- Aaron J Westfall
My wife and I worked with Lorrie and did our research before going in. We had already viewed two Subaru's online and knew which two cars were were interested in. Lorrie not only showed us both cars and explained the differences and similarities between the two, she also spent time to talk with us and find out which of the two cars would be better suited for our family. Once we decided that the 2016 would be the bet choice, Lorrie got us both some coffee and we went through the process very quickly and efficiently ensuring that we were capitalizing on all applicable specials and discounts. Since we have worked with worry there have been no issues with the car and she followed up to ensure we were happy with our decision. This was the best experiences I have ever had purchasing a vehicle and would recommend this dealership and Lorries help to anyone in the market.