Denis White

My comments are primarily about the service department which I found totally inconsiderate and arrogant. I had an 11:00 appointment to take my car in for a very minor service. When I arrived I was told th which I found totally inconsiderate and arrogant. I had an 11:00 appointment to take my car in for a very minor service. When I arrived I was told they would need my car all day. I received no updates at all and my calls for updates were not returned. Until at 5:00 I got a text saying they needed to keep my car overnight. No apology. No "will this work for you?" The next day when they finally got around to serving my car, they worked on it for a maximum of 1.5 hours. I learned that all an appointment means is that there will be someone to check you in and put your car in the que - which likely includes cars from the day before. This is the total opposite of how Mazda eervice departments operates and treats customers. I will never take my car to Schomp Hyundai again for service. This also reflects on the sales department as I will not work with Schomp Hyundai at all in the future. More

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Great overall experience at Schomp Hyundai! Worked with Brandan Daniels to buy my new Venue. He is a chill, no pressure guy. There were a few minor glitches with receiving the document copies f Worked with Brandan Daniels to buy my new Venue. He is a chill, no pressure guy. There were a few minor glitches with receiving the document copies from the dealership, which were easily corrected. This was by far my best experience at a new car dealership. 😁 More

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Sierra from sales handled customer's concerns very well when the service advisor couldn't actually find my appointment. I really appreciate her involvement and taking this matter to closure and got my serv when the service advisor couldn't actually find my appointment. I really appreciate her involvement and taking this matter to closure and got my service done immediately. Thanks to the sales team for making the purchase a wonderful experience overall better. It was nice to work with Atilla and Rafael who negotiated and patiently worked with me. I was working with Atilla 2nd time and he is someone I could trust in the center. Kamen explained us all the functions of the car in detail and we were very happy about it as it was almost the last hour of the day. The only negative is from HFS since as a customer you do want a stable APR% but they raised the APR just during my purchase which was disapppointing for me as you want the best deal and changing the rates only for a month is really shocking. I have raised this concern to them and is awaiting a resolution. Thanks all, keep up the good work. More

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A good seller -very friendly and trustworthy , thank you for you support end help in finding what we were looking for for you support end help in finding what we were looking for More

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I recently purchased a car from Manuel and couldn't be happier! He was welcoming and professional, making the process smooth and enjoyable. Manuel took the time to understand my needs, guiding me through happier! He was welcoming and professional, making the process smooth and enjoyable. Manuel took the time to understand my needs, guiding me through options without any pressure. His extensive knowledge and honest approach really set him apart. I highly recommend Manuel to anyone looking to buy a car. Thank you for an outstanding experience! More

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The service was excellent from our Salesman Dustin, but it did not take an hour as advertised. it did not take an hour as advertised. More

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Used car sales department is a mess! . Long wait times, poor customer service and communication. Service department doesn’t address issue and ignores your request, just wants to find ot . Long wait times, poor customer service and communication. Service department doesn’t address issue and ignores your request, just wants to find other costly problems. Very skeptical of “ multi-point.” Inspections, I believe they are bogus. You’ll wait half a day even with an appointment. Most disturbing I had personal property stolen from glovebox while on Schomp property overnight with no regard or explanation. Used to be a great dealer/service, something went horribly wrong. More

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Great car buying experience. Atilla and Denis both worked hard to get us the car we wanted at the price we were hoping and a great trade-in value as well. Highly recommended. Atilla and Denis both worked hard to get us the car we wanted at the price we were hoping and a great trade-in value as well. Highly recommended. More

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Attila was great to us. He helped my mother in law find her perfect car. It is nice that they show you the real price of the car without a bunch of hidden fees. They will tr He helped my mother in law find her perfect car. It is nice that they show you the real price of the car without a bunch of hidden fees. They will try to sell you extended warranty etc. but that is what some people want so it is perfectly reasonable. More

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The customer service is by far the best I have encountered. The sales people are very knowledgeable and welcoming. I never felt like I was being pressured into a decision. Attila was very personab encountered. The sales people are very knowledgeable and welcoming. I never felt like I was being pressured into a decision. Attila was very personable and friendly. He really knew the product well. More

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