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Shortline Mitsubishi

Aurora, CO

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241 Reviews

2950 S. Havana St.

Aurora, CO

80014

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241 Reviews of Shortline Mitsubishi

July 25, 2018

Awesome! Couldn’t ask for anything more. Angela remembers me every time I come into the Service Center, and really knows her job. I would highly recommended th More

by HREDDEN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Heleman
July 25, 2018

Everyone was great and friendly Everyone cared and was willing to help me. They all made sure I was taken care of it was a great experience! Thank you all! More

by ANHOWARD91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hal ,Jason Somers, financing agent can’t remember her name
July 25, 2018

Finished quicker than promised Angela is very helpful and always very sweet. My car was done ahead of schedule and washed as well. Very happy with the service. Nate is great at foll More

by Wilxley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate and Angela
July 25, 2018

Amazing staff! Angela is very knowledgeable and prodessional. I was having an issue with a noise, she spotted it right away. There just so happened to be an open rec More

by MDBATES2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of the above
July 25, 2018

Great experience overall! In both sales and service. They immediately fixed a minor problem after purchase and provided a loaner car. A very pleasant experience and I More

by KILOTANGO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hal Taxin
July 18, 2018

Poor shopping experience There was little interest in selling me the PHEV Outlander. The sales associate had no knowledge of the vehicle, and when we test drove the car we cam More

by EVfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Ferry
November 17, 2017

Dishonest and deceptive I recently purchased a 2013 vehicle from Shortline Mitsubishi. My experience during the sale was fine, but unfortunately I would soon find out they wo More

by Jillian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Cooley, Justin Korasick
Dec 15, 2017 -

Shortline Mitsubishi responded

Jillian, We are sorry to hear about your recent experience at Shortline Mitsubishi. The sales staff should have been more upfront in letting you know that because you were purchasing a pre-owned vehicle the key fobs were what was given to us by the previous owner. From the sound of it we did not keep you informed throughout the process, and that it something we should have done. Going forward we will use this situation as a teachable moment for our staff.

November 06, 2017

Best buying experience I've ever had Mike Cooley and his team (especially Johny and Lisa in finance) gave me the best experience I've ever had buying not only a car but really any purchas More

by MARY MOGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johny Tamim, Michael Cooley
November 06, 2017

Great service until they accused me of taking a key I came to this dealership with my mother to make a purchase for myself... they were very attentive and Professional until I asked for the second set o More

by Marjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Reinhart
November 05, 2017

2011 Subaru Forester Me and my wife had a great experience with may at the dealership as well with the head finance guy they took great car of us got us into the vehicle w More

by Vr4dieter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Stiglich, Joel Gonzalez