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Shottenkirk Acura Huntsville

Huntsville, AL

Overview
Employees
Reviews
Vehicles
4.9
487 Reviews
Welcome to Shottenkirk Acura Huntsville The team at Shottenkirk Acura Huntsville would like to welcome you to our dealership, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Acura vehicles, or get a great deal on a reliable pre-owned model. Even if you aren’t looking for a car but just have questions, we’ll provide catered service that you just won’t find at other Florence car dealerships. See what makes us stand out as one of the prime Acura dealerships in Alabama when you visit us to find what you need.
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2402 Leeman Ferry Rd

Huntsville, AL

35805

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Showing 487 reviews

August 28, 2024

Fast courteous will listen to problem and try to resolve it. Has serviced my Acura since 2003. More

by GOLGA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 28, 2024

Everyone is always friendly, helpful, knowledgable and gets things done in a timely manner!! Appreciate Andrew, Brian and Alan!! Really appreciated the loaner too!! More

by LANETTEBASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 22, 2024

The service department is one of the main reasons we continue to buy Acuras. This MDX makes 11 cars, vans and SUVs. More

by DONNIE STURGEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 19, 2024

Brian provided excellent customer service. He took the time to thoroughly explain all the details of the service and maintained me updated with the status of my car. Thanks for providing exce More

by lucollado10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

August 17, 2024

I've purchased two vehicles from this dealership, and we've always entrusted the care for them to its amazing service department. Alan is fantastic, with great knowledge of the vehicles and servicing. W More

by SHERYL.AUTHOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennie Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Shottenkirk Acura Huntsville responded

SHERYL, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 17, 2024

Alan is the best! He goes above and beyond to communicate thoroughly and truly care about his customers. More

by Hannah Roden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Shottenkirk Acura Huntsville responded

Hannah, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

August 16, 2024

Felt hopeless when they decided to not work on my vehicle just because the previous owner had aftermarket parts which was not my problem and refused to help me fix the issue. More

by MAYRASC76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Cornelison
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-670-8180 and ask for one of our managers.

August 15, 2024

The service department is Awesome. Your personnel is fantastic, Brian and Alan are one of the reasons I keep coming back. More

by SHARON.SHOULDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

Shottenkirk Acura Huntsville responded

SHARON, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 15, 2024

I've had wonderful service at Shottenkirk Acura Huntsville. Alan has been great to work with. More

by DAHARGETT
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 14, 2024

Payton and the team were awesome! This dealership has always treated me well overall. Would highly recommend. More

by NORTHSHOREGURL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

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