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Shottenkirk Acura Huntsville - Service Center

Huntsville, AL

4.9
422 Reviews

422 Reviews of Shottenkirk Acura Huntsville - Service Center

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August 23, 2025

Overall greatness in every aspect is how I rank Shottenkirk Acura. Allen in service is professional, knowledgeable and courteous during every service visit there. He is the face of great customer s More

by elvert.marsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Shottenkirk Acura Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

August 21, 2025

Shottenkirk Acura in Huntsville is the best! Alan and Michael are fantastic to work with! More

by anitab4463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Shottenkirk Acura Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

August 18, 2025

Was there for a safety recall. Fast friendly service. Couldn’t have been more pleased. Pleasantly surprised that they even washed our car 👍🏻 More

by bonnieftaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Shottenkirk Acura Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

August 18, 2025

Very good service as well as a helpful staff. Also, I m glad that you’re on the south side. I really enjoy my Acura. More

by Jchey63
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Shottenkirk Acura Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

August 14, 2025

The service department representatives are always kind and courteous. The service is always done in a timely manner. They are very welcoming, and they even have coffee and snacks while I wait. More

by cassiesnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Shottenkirk Acura Huntsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Acura Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

August 12, 2025

I love this dealership! They are very organized courteous and they communicate during the time your vehicle is being serviced. My service advisor is Alan, he’s the best. More

by M K Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Shottenkirk Acura Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Acura Huntsville. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

August 12, 2025

The recall work was done efficiently and the staff I interacted with were great to deal with. More

by Bburkh5517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick was the service person I spoke with and interacted with when I dropped off my car.
Aug 13, 2025 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

August 11, 2025

Alan C. from Scottsboro, Alabama has been my service guy and has always taken care of my MDX and me. Like today, my service light came on on the way to Hunts More

by lakeview1317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Shottenkirk Acura Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Acura Huntsville! We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

August 06, 2025

Alan does a top notch job every time we come in for service. He keeps us updated throughout the service. More

by jay4auburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Shottenkirk Acura Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 31, 2025

My A/C had quit cooling. They quickly diagnosed the problem and repaired it. I couldn’t be happier with their work. More

by msnldub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Shottenkirk Acura Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Acura Huntsville!

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