Shottenkirk Acura Huntsville - Service Center
Huntsville, AL
232 Reviews of Shottenkirk Acura Huntsville - Service Center
Great communication regarding the status of the vehicle (what was recommended for service, length of time to do, and how much this would cost). (what was recommended for service, length of time to do, and how much this would cost). More
They are amazing and always thank great care of me whenever I call to make my appointments. whenever I call to make my appointments. More
Alan was pleasant and professional from the time he answered my the phone to take my appointment to when he walked me to my vehicle after the appointment was complete. It’s always a good experience com answered my the phone to take my appointment to when he walked me to my vehicle after the appointment was complete. It’s always a good experience coming to Shottenkirk Acura. More
Service was prompt and very thorough. Every one was very nice. Nice clean waiting room Every one was very nice. Nice clean waiting room More
Your always willing to help and make things right That is the reason I trade vehicles with you You have always provided great service THANKS the reason I trade vehicles with you You have always provided great service THANKS More
Alan was amazing to work with during this entire repair process. I will always recommend Alan for any vehicle repairs. He provided us quick turnaround and excellent communication! A real gem 🙂 process. I will always recommend Alan for any vehicle repairs. He provided us quick turnaround and excellent communication! A real gem 🙂 More
Very impressed with your service and dealership. Will highly recommend! Alan was so nice, friendly and helpful. Will highly recommend! Alan was so nice, friendly and helpful. More
Overall, great service… One constructive feedback comment: Almost every time I come in for a particular service, I am contacted saying additional services are needed. I came in with a coupon for an o comment: Almost every time I come in for a particular service, I am contacted saying additional services are needed. I came in with a coupon for an oil change, and ended up paying almost $500 for additional services. That is fine, but I need a little more explanation. (For example, if new brake fluid is needed, I need information about why this is important…what problems could arise if the service is not done, etc.) More
Allen is the first person I see when I pull in for my service. He is kind, greets all with a wonderful smile and is very attentive. My car was in and out and I was on my way home in no time. Perfect! service. He is kind, greets all with a wonderful smile and is very attentive. My car was in and out and I was on my way home in no time. Perfect! More
i carried my car in for a recall and they checked the steering wheel as a noise was coming from it was told they had to order part shound be in that friday they wounld call me to set up appt.this was two steering wheel as a noise was coming from it was told they had to order part shound be in that friday they wounld call me to set up appt.this was two weeks ago have not heard nothing More