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Shottenkirk Chevrolet

Quincy, IL

Overview
Employees
Reviews
4.5
202 Reviews
Customer Satisfaction is #1 Shottenkirk Chevrolet is your trusted Chevrolet dealership in Quincy and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community.
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1537 N 24th St

Quincy, IL

62301

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Showing 202 reviews

November 18, 2023

Kia is like family, we have bought multiple vehicles over the years for our family of 6 children. Everyone from the front desk receptionist to the Salespeople to the Service Department are all very friendly, More

by EVIE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Brooke Jessie and the behind the scene Service Staff
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Nov 19, 2023 -

Shottenkirk Chevrolet responded

EVIE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

November 09, 2023

Everyone in the service department do a great job. They know how to service your car and in a timely manner. Thanks to everyone in service department. More

by MOONROCK57
Recommend Dealer
Yes
Employees Worked With
Tyler Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Birck
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hudnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valya Panos
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Nov 09, 2023 -

MOONROCK57 responded

Thanks for the great service.

October 28, 2023

I really appreciate the service provided me by your service department. My husband was very shocked the cost was actually lower than you estimated it to be. Thanks so much! More

by CSDS2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 27, 2023

It’s the best in town. However if I have to respond to a survey every time I go for service that might change!! More

by LKENTDONAHUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 31, 2023 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

October 26, 2023

It didn’t take as long to have the seats replaced as I thought it was going to be. More

by HARRISJOHN1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valya Panos
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Oct 31, 2023 -

Shottenkirk Chevrolet responded

HARRISJOHN1956, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 22, 2023

Everyone was very friendly and knowledgeable about the truck I was buying and my trade in they were very generous. More

by HARRISJOHN1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valya Panos
Report | Print
Oct 23, 2023 -

Shottenkirk Chevrolet responded

HARRISJOHN1956, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

October 12, 2023

Friendly staff and great service! I always feel welcome when I am there. Thank you! More

by karenbeeler1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Oct 13, 2023 -

Shottenkirk Chevrolet responded

karenbeeler1951, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

October 11, 2023

The staff cares about me as a person. They give updates as needed for me More

by MLMESERVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny England
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Birck
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Shottenkirk Chevrolet responded

MLMESERVEY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

October 06, 2023

I don't believe I got a good car believe it is a car that was sitting in water back seats don't go with car,the top is torn in 2 places,over priced.IT RUNS OK BUT THANKX FOR GETTING ME APPROVED More

by ryanneely349
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Frieden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Shottenkirk Chevrolet responded

{{customer_first_name}}, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at {{business_name}}!

October 03, 2023

It was 2 hours out of my way but had the inventory we were looking for. Worth the drive. Very friendly but seemed to drag their feet. In the end they were fair and I will do business with them again More

by SSGMORIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Bruns
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Graham
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Shottenkirk Chevrolet responded

SSGMORIAN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

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