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Shottenkirk Chevrolet - Service Center

Quincy, IL

4.4
93 Reviews
Call Service Center (217) 228-6500

93 Reviews of Shottenkirk Chevrolet - Service Center

Sort by
April 24, 2024

Professional, curtious, and provides great feed back. Have faith in their work. Thank you very much More

by GRONEKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Arens
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Shottenkirk Chevrolet responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

Helpful
April 22, 2024

The service department is outstanding. They explain the work needed on your vehicle and have it completed when promised. More

by ZAK
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Shottenkirk Chevrolet responded

ZAK, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 19, 2024

Jesse Jobe and Brook at Shottenkirk KIA always give great service. Both are friendly and knowledgeable. More

by SVENLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Jobe, Brook
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Apr 21, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chevrolet. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
April 18, 2024

They were on time, explained what was going on. My questions were answered. I appreciated the cold water. More

by EQUINN1968
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Apr 21, 2024 -

Shottenkirk Chevrolet responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chevrolet!

Helpful
April 17, 2024

The service department is outstanding. They explain the work needed on your vehicle and have it completed when promised. More

by maryingles56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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Apr 18, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 12, 2024

Every one at Shottenkirk is great,from sales to service we have been going there for years and would not consider going anywhere else. More

by DAVEBONNIE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Shottenkirk Chevrolet responded

DAVE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chevrolet!

Helpful
April 11, 2024

The employees at the service desk have always been friendly and very helpful whenever I have had issues with my vehicle. More

by p1300q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember name
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Apr 12, 2024 -

Shottenkirk Chevrolet responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chevrolet!

Helpful
April 10, 2024

Check engine light came on in 2 months and they wouldn’t fix the issue More

by ELAINE.WHITE1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Arens
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 06, 2024

Nice waiting area at the service dept. Got the work done quick and the car in and out More

by KNIETIEDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 06, 2024

2024 new Trax started leaking oil at 5000 miles at main rear seal, was leaking oil same day picked up, back in for same leak, sales department not been very concerned but Katrina in service department has More

by IDNARB1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karri Walker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whomever is Karri’s boss 2 stars, Katrina in service department has been 5 stars
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Apr 08, 2024 -

Shottenkirk Chevrolet responded

We are very sorry to hear about your recent experience. Would you be willing to seat and talk with me about it? Sincerely, Lonnie Schuyler GM

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