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Shottenkirk Chevrolet

Quincy, IL

Overview
Employees
Reviews
4.5
202 Reviews
Customer Satisfaction is #1 Shottenkirk Chevrolet is your trusted Chevrolet dealership in Quincy and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community.
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1537 N 24th St

Quincy, IL

62301

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Showing 202 reviews

September 25, 2023

Always great service! They always get me right in and answer any questions I have! Will continue to do business with them! Thank you! More

by drutledge74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Shottenkirk Chevrolet responded

drutledge74, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

September 16, 2023

Tyler did a fine job of explaining and demonstrating the features of the new car. More

by JDS0
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Shottenkirk Chevrolet responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

September 15, 2023

Triena and Paige are always on top of everything. Easy to schedule and take care of whatever we need. More

by HGLASGOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Triena & Paige
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Sep 15, 2023 -

Shottenkirk Chevrolet responded

HGLASGOW, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

September 14, 2023

Did not warn me about not having a title. Has taken almost two months and they still don’t have an idea. More

by JW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Bruns
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 10, 2023

I bought my car from the kia dealership, only came to the Chevy store to do the financing. If it was not for liking Michael Ferguson and everyone at kia so much, I would not do business here(Chevy store) the More

by TYARD80
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Shottenkirk Chevrolet responded

TYARD80, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 217-323-8167 so we can discuss some solutions.

September 06, 2023

Always have had good experiences with Shottenkirk. This time was good until I needed to use my windshield wipers, there wasn't any windshield wiper solution. Not one drop. More

by juhow56
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Shottenkirk Chevrolet responded

juhow56, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 06, 2023

I hope you continue to support me and my purchase as I you in the present and future More

by joelovesaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valya Panos
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Sep 08, 2023 -

Shottenkirk Chevrolet responded

joelovesaa, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

September 05, 2023

Had a positive experience dealing with Tyler and Bob, I feel like we purchased a quality vehicle that was priced appropriately. More

by JLINENFELSER79
Recommend Dealer
Yes
Employees Worked With
Bob Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Shottenkirk Chevrolet responded

JLINENFELSER79, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

August 29, 2023

Every was great,they fix your problems & get you back on the road.Thanh you. More

by LEROYKLAUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Birck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2023 -

Shottenkirk Chevrolet responded

LEROYKLAUSER, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 25, 2023

Every one is extremely helpful, welcoming and knowledgeable. Always a friendly greeting at the door and o appreciate that. More

by 65deB394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooklyn
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Aug 27, 2023 -

Shottenkirk Chevrolet responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

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