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Shottenkirk Chevrolet - Service Center

Quincy, IL

4.6
120 Reviews

120 Reviews of Shottenkirk Chevrolet - Service Center

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October 06, 2024

The service and Parts teams are extremely professional and courteous. They have never failed to provide any thing but exemplary service. More

by CLCOOK1832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trina Sharp, Rick Altgilbers, Paige Hendren, Spencer Walton, Andy Howell, Dave Galloway, Dakota Ehrhardt, Dave Harmon
Report | Print
Oct 07, 2024 -

Shottenkirk Chevrolet responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chevrolet!

September 27, 2024

I have 100% confidence in what ever your service manager, Greg Arens, has to say as far as giving advice. More

by Bob Winkeljohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trina Sharp, Rick Altgilbers
Report | Print
Sep 30, 2024 -

Shottenkirk Chevrolet responded

Bob, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chevrolet!

September 20, 2024

They’re very outgoing, professional courteous answer all your questions that’s why I bought my last five vehicles from them More

by RICKBEDWELL39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trina Sharp, Rick Altgilbers, Paige Hendren
Report | Print
Sep 23, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chevrolet!

September 20, 2024

Rick Altgilbers did an amazing job getting the parts in and doing the repairs on my car in a timely manner!!1 More

by tshurst91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Altgilbers
Report | Print
Sep 23, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chevrolet. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 13, 2024

My experience was just fine my service was done in a timely manner and I was able to move on with my day. More

by SWHELAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina Sharp, Paige Hendren
Report | Print
Sep 16, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 12, 2024

We have dealt with Kenny and Brooke for many years and both of them do a wonderful job. More

by CATHYHIL53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Schuyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trina Sharp, Rick Altgilbers, Paige Hendren, Spencer Walton
Report | Print
Sep 13, 2024 -

Shottenkirk Chevrolet responded

CATHY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chevrolet. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 01, 2024

They were honest, helpful, efficient, got me what I was looking for, kind and polite always!! More

by DENASON59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Herzing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Hudnut, Rick Altgilbers
Report | Print
Sep 04, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chevrolet!

August 29, 2024

Service dept is always the best! The whole team is great and very helpful. I will always buy my cars there More

by DODDSKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trina Sharp
Report | Print
Aug 29, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 23, 2024

Easy to work with. They will make arrangements to get my car delivered when needed. More

by GRETAHECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina Sharp, Paige Hendren
Report | Print
Aug 25, 2024 -

Shottenkirk Chevrolet responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

August 23, 2024

Overall very pleased with service. Last oil change the air filter cover was improperly replaced causing a loud induction roaring noise on acceleration. I returned and the problem wa More

by BOWENEIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Hendren
Report | Print
Aug 25, 2024 -

Shottenkirk Chevrolet responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

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