Shottenkirk Chevrolet - Service Center

The work was done on time. 'waiting area is nice. Water and snacks are available. 'waiting area is nice. Water and snacks are available. More

Staff found squirrel's nest under hood, communicated this, and then appropriately dealt with it for me this, and then appropriately dealt with it for me More

This dealership cares about their customers and making sure their car is ready for the road and Jesse the service manager is very knowledgeable and helpful and wants to make sure the vehicle and the custo sure their car is ready for the road and Jesse the service manager is very knowledgeable and helpful and wants to make sure the vehicle and the customer are satisfactory before it leaves the shop! More

It was okay. No 5 star this time around. Had to ask for an oil change after purchasing the vehicle because they didn't think it needed it. Even though the truck r No 5 star this time around. Had to ask for an oil change after purchasing the vehicle because they didn't think it needed it. Even though the truck read 30% left. The truck was pretty dirty onside but they could not detail it to staffing not being trained enough. The salesman wiped it down with armorall wipes and washed it himself just so something was done, which we appreciated. Had to take it back again because they said they would fill the gas tank up and it was still empty. More

Always courteous and willing to help when asking questions. When you walk in the front door you are greeted and shown where to go if you’re unfamiliar with the dealership. questions. When you walk in the front door you are greeted and shown where to go if you’re unfamiliar with the dealership. More

Only complaint is the amount of time it took to get the car repaired. A month is a little long. If I did not have an extra vehicle this would have been a real problem. car repaired. A month is a little long. If I did not have an extra vehicle this would have been a real problem. More

I always sing the praises of the service department at Shottenkirk Kia. Jesse and Brooke go above and beyond to help me. It might simply be scheduling an oil change or answering questions about what is co Shottenkirk Kia. Jesse and Brooke go above and beyond to help me. It might simply be scheduling an oil change or answering questions about what is covered with my warranty. Or, it might be when they have to tolerate the trivial, crazy questions I come up with! They always greet me by name and take a few seconds to talk-they don't just grab the keys and tell me "We'll let you know when we're done." I can't say enough good things about the service department at Shottenkirk Kia. More

they very fast getting the back on the road. once they got the part in once they got the part in More

Your service team does not have pride in themselves or their work. The continued failures are becoming insurmountable. their work. The continued failures are becoming insurmountable. More