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Shottenkirk Chrysler Dodge Jeep Ram Granbury

Granbury, TX

4.3
527 Reviews
Thank You for Choosing Shottenkirk CDJR Granbury The team at Shottenkirk CDJR Granbury would like to welcome you to our dealership in Granbury, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Granbury, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Granbury count on the high-quality vehicles and services found at Shottenkirk CDJR Granbury, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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4970 E US Hwy 377

Granbury, TX

76049

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Showing 527 reviews

October 18, 2024

They got right on a problem from yesterday and had the truck back to me in about 50 minutes. More

by DONTX60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Oct 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 14, 2024

Just picked up our Wrangler. Shawn and Anthony were great to work with. I highly suggest you give them a chance to earn your business! More

by B4Fam8407
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn and Anthony
Oct 15, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

October 13, 2024

xxxx service Won’t ever do business there again The employees suck Won’t ever recommend coming here More

by gomezsteven922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laurie Manuel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacee Bunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Lira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Osborn, Colby Newman, Kyle Kelso, Wendell Gray, Alex Ellison
Oct 14, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Steven, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-945-6162 and ask for one of our managers.

October 13, 2024

I took my car in for a dead battery again. This is my second replacement of a battery on a brand on a three year-old truck ram 1500. The battery that just got replaced was only about a year an More

by DONH002
Recommend Dealer
No
Employees Worked With
N/a
Oct 14, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-945-6162 and ask for one of our managers.

October 12, 2024

Mike provided excellent service, was proactive and resolved my issue perfectly. He Insured I had updates and was responsive to any questions I had. More

by tmcquain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 14, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 06, 2024

The worst experience I’ve had owning a vehicle, from the scheduler to the advisor to the arrogant individual who tried to tell me it wasn’t their fault. I scheduled my truck for warranty and not only was i More

by jkeiser0
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-945-6162 and ask for one of our managers.

September 25, 2024

BEWARE! !! Drove over an hour 2 times to do business with this dealership. First time 3 packages were added to the sale, I offered cash and my trade in, wou More

by chadmcelroy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Manager
Sep 26, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

We are sorry to hear that you were not pleased with your experience at our dealership. We believe that the Shottenkirk Care package is a great way for customers to protect their investment when they purchase a vehicle from us. If you would like to discuss your visit further, please contact the General Manager, Barry Jr. Schwerdt at 817-765-1020

September 24, 2024

The dealership is very clean and has a pleasant aesthetic. All employees were nice and helpful. Our salesperson was very knowledgeable and helpful. We had a good experience with the finance person More

by JILLJONES81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor
Sep 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

JILL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

September 14, 2024

James Osborn was great! Would recommend anyone to come and see him. Been coming back for 5 years. More

by RonnieStephens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Osborn
Sep 16, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Ronnie, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 13, 2024

We were welcome from the time we arrived. Excellent experience and would highly recommend this dealership. More

by JBATES9836
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noelee Garcia
Sep 13, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

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