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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,994 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,994 reviews

May 03, 2024

Had a great experience with Oscar at the service department and hope everything goes well. Thank you Oscar for your assistance More

by Milton Andrew Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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May 06, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Milton, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 03, 2024

Service representative wasn’t to friendly he had an attitude when I asked about the coupon I had for my oil change.! More

by smith.deasha
Service Price Transparency
Recommend Dealer
No
Employees Worked With
I think his name was Cody
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May 06, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

{{customer_first_name}}deasha, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

May 03, 2024

My only issue is that Jeep needs to be a little more understanding when it comes to mods on the vehicles and warranty. I understand the whole factory warranty policies process, but to make a vehicle tha More

by Justin mccarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Justin, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

May 01, 2024

Sales and service by Shottenkirk Chrysler Dodge Jeep Ram Prosper is excellent The experience with the salesman Trey was good, he knows what he is doing and good in communicating finance details and negotia More

by kamal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

kamal, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

May 01, 2024

Aaron was very helpful. I told him what I was looking to do and he made it happen with little problems. More

by rocky_don2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Nightengale
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May 02, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 30, 2024

Austin the service department always goes above and beyond on providing great service. he always addresses all concerns with my truck. More

by kiwi0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 29, 2024

Great customer service and updates on the vehicle. She’s always very kind and I enjoy working with her. More

by versiemv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper !

April 29, 2024

I don’t like doing reviews that require a word count it . I find it a waste of time More

by wells_thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy would be a 5 star, Jordyn help out !!!
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Apr 29, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

wells, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

April 28, 2024

Cody in the service department always goes above and beyond on providing great service. Thank you service and parts team for taking care of our Jeep. More

by carolyns1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

carolyn, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 28, 2024

Great experience! The easiest automobile purchase I’ve have ever made. I live out of state but will definitely look to Shottenkirk first before making my next purchase More

by josh.d.manning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Nightengale
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Apr 29, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

josh, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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