Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,056 Reviews

1,056 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Sort by
February 02, 2024

Austin Robert Scott from Propser Dodge was awesome. Great customer service and great job overall! More

by tanjapineda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Robert Scott
Report | Print
Feb 06, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to write this review. We are pleased to hear that Austin was able to provide an efficient and overall positive experience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

February 02, 2024

Everyone is always so friendly! They are always so helpful knowledgeable and get us in in a timely manner. More

by FABIOLAELIGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much, Fabio, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

February 02, 2024

Working with Jordyn was a great experience. She did a great job with her communication. More

by goodgameblu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

February 02, 2024

Jeff Kingsley is great as are all the service advisors at this dealership. Very responsive and easy to work with and kept me in the loop throughout the process. As for the broader dealership, their parts pr More

by Southpawd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Blackwood
Report | Print
Feb 05, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

February 02, 2024

Great experience taking my Ram in for service - Jordyn is the epitome of professional service and overall the dealer is great- for real :) More

by jimedgett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you very much for taking the time to leave us a great review, Jim! We are pleased to hear about your great experience at Shottenkirk Prosper Chrysler Dodge Jeep Ram! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

February 01, 2024

Went in without an appointment and had a quick easy oil change in probably an hour 15 which I think is a pretty decent wait time More

by baileywindham45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Bolton
Report | Print
Feb 06, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for the amazing five-star rating, Bailey! We're glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

January 31, 2024

The mechanic did not handle my vehicle with care. Passenger side Sun Visor is broken after I received my vehicle after a recall repair, but the advisor says that it's not from her end. I'm pretty sur More

by Raj Mallu
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
I’m not sure
Report | Print
Feb 01, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Raj, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

January 31, 2024

Austin was very helpful and responsive when I brought in my car. I appreciate the professionalism and care the service team provides! More

by mherring1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott
Report | Print
Feb 01, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 31, 2024

Austin was great to work with. Thank you for all your help with our Jeep! More

by wamcgrath79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Scott
Report | Print
Feb 01, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

January 30, 2024

Hunter and his crew were outstanding! You can not find customer service like that any more! More

by michael@mckinleycreek.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter was my service rep! 5 stars!!
Report | Print
Jan 30, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

michael, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

1
...
33
34
35
...
106